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IamA former employee of the now extinct Sports Authority AMA!
My short bio: Today marks the one year anniversary of the death of my former company. I worked for 2 1/2 years as a merchandiser, salesperson, and manager at a small town Sports Authority. I endured to the very end and was there to the very last day. Ask me anything about the bad customers, good customers, great coworkers, terrible coworkers, what it was like working for a bankrupt company that sold all of its assets to a group of liquidators, or anything about sporting goods, because I still have 2+ years of useless information still floating around in my head. My Proof: Here is me using the back room to create a new, cross-sport phenomena. This is part of a series of snapchats I took on a particularly slow night. Finally, these are the coworkers who were with me to the very end.
twelvegage963173 karma
Yeah if you were nice to us we basically would do crap like that. Assholes got no leeway though.
Feared771442 karma
Aw man, the only discount card I have on my keychain is a Sports Authority scanner.
Anyway, was there any evidence that the company was headed down that you noticed from your own store?
twelvegage962377 karma
Our own store actually did quite well. We had consistently improving numbers and were managed pretty good on a small level. Our building's lease was super cheap and we were the only decent sporting goods store in an area that included around 7 high schools. Not to toot my own horn but we had pretty good sales. It was every other store in the company that sucked. We did nothing wrong ;)
twelvegage961615 karma
I was a salesman at a dying company. So just call me Jim. Couldn't find my Pam though..... damn you Roy!!!
hawkeye8071118 karma
How many employees hung on until the end and how many bolted right away for other jobs? I imagine it was a morale killer when the announcement was made?
twelvegage961619 karma
It was probably a split down the middle between the two options. A lot of us were actually college students, so hanging on to the end and then going back to school wasn't a bad option. The managers were also promised severance so they stayed on. Until they found out how little it was going to be. After that, they immediately looked for new jobs and the manager positions basically became a revolving door.
twelvegage961083 karma
They completely took away our employee discount about two weeks after announcing the liquidation. We had a cost+15% discount (which usually ended up being around 50% off) so we bought everything we REALLY wanted on that last day we had the discount. After that we waited until prices dropped to a really low amount to buy stuff again.
hawkeye807682 karma
Did they go full liquidation like Circuit City? Anything could be bought? I was in the store in 2009 when it was closing and the guy bought the actual cash register from the place.
twelvegage961015 karma
Yup. They cleared out anything and everything. We sold the cash registers, employee lockers, pallet iron in the back, pallet jacks, the shelving and peg board, even the freaking flooring from the fitness sections.
bg_2021 karma
I could be wrong, but I think that /u/twelvegage96 is saying that if the store had an item that was bought for $20 from a supplier (the store's cost), and wanted to sell to customers for $40 normally, that the store would let the employees have it for what it cost them to buy it ($20), plus another 15% of that cost ($3 in this example), for a total of $23, which in this example comes out to almost 50% off what it would have sold for normally ($40).
crwcomposer187 karma
I imagine only desperate applicants would accept a manager job that already has an expiration date in a few months.
twelvegage96616 karma
We just promoted from within. There was a line of seniority and you just moved up the ladder every time someone quit. I was close to store manager by the end. I honestly just wanted the job for a day just to put it on my resume
cwr1171027 karma
When the bankruptcy was announced, did the employees at your store start taking "liberties" with the sales items?
I.e. 5 finger discounts?
twelvegage961776 karma
Not that I know of. There was a rather large theft scandal a few months before the bankruptcy, but that wasn't related.
However, there was a certain room in the back that gathered a lot of items that were saved until discount prices reached 90-95% off.......
Twelve-Gage283 karma
Not a question regarding your post, but why the name? I'm curious now.
twelvegage96802 karma
My name is Gage. And I made the username for Xbox live when I was 12...... and I was born in 96. Inventive. I know.
LouGossetJr865 karma
do you think your land kayaking and other antics like 8' dunking contests, butt darts, etc. led to the demise of Sports Authority?
twelvegage961196 karma
I accept full responsibility for the demise of Sports Authority. Although if my dream of seeing land kayaking in the olympics is realized, I will give Sports Authority an honorary advertising spot.
nebafricat561 karma
You don't happen to have any spare miniature tent replicas lying around, do you?
chzburgerprostitute532 karma
Why did SA never have anything? I remember going into those stores well before the bankruptcy and they were always poorly stocked with huge gaps everywhere. Multiple locations, same experience.
twelvegage96586 karma
At least in my store the experience was that they didn't ship us what we needed. We became overstocked on a few things while other things we didn't have at all. We sold A LOT of football gear, but never had anything in the popular sizes. We tried to make due as best as we could, but I'm not sure they had any system in their shopping and stocking methods.
twelvegage961004 karma
They refused to catch up with the times. Sporting goods is an increasingly online business, (especially shoes and clothing), and the company failed to realize that. Their website was trash, and they banked on brick and mortar stores maintaining a strong presence. Spending millions of dollars on naming rights to Bronco stadium was also a poor decision.
pippy64598361 karma
What was the worst/rudest customer you've ever served (for lack of a better word)?
twelvegage961066 karma
Too many to count.
The rudest was probably the woman that took a giant pile of clothes into the dressing room, peed on them, then left the soggy mess on the floor for us to clean up.
When our store announced the closing I had a few customers that ended up screaming at me over conflicts in prices. One woman in particular demanded that our $150 pitching machine be marked down to $10 because that was the shelf that she found it on. And she also wanted the 20% off on top of that. When I politely told her that in the mess that was bankruptcy it was impossible to keep everything organized and on correct shelves, she did her best to go to my superiors and get me fired.
twelvegage96765 karma
Yeah I'm not sure a lot of people realized the liquidation company wasn't going to fire me for saving them a few dollars.
lewiscbe244 karma
Shit, is this what retail's gonna be like? I'm only 15 and getting a job somewhere soon. I'm fucked
twelvegage96814 karma
Yeah retail and food will suck for you. But it's something that I honestly and truly believe every person should work for at least a year of their life. If not more. But if you find somewhere with some good coworkers you can usually survive.
twelvegage96560 karma
Not that I know of. I'm pretty sure those guys only went in with their girlfriends to help them pick out outfits.... right?!?!
Ryebread12_236 karma
Least favorite thing about working there other than that it went out of business?
twelvegage96402 karma
Customers that expected to be treated like royalty. If you were nice and pleasant I loved helping you with whatever you needed and making sure you got the best deals possible. If you walked in, all entitled and such, and demanded sale prices and items that we didn't have in stock, that's when you got on my bad side.
vectran183 karma
How did the people/shopping approach change during that time? I know I hadn't been to the store in many years but dropped by to see if there were any great deals.
twelvegage96283 karma
That's practically what everyone else did. We got a lot more foot traffic simply because of the massive signs, but people didn't realize that for the first month or so, deals weren't all that great. Also some people bought WAY more than they needed simply because things were 15% off. The people themselves also became more extreme on both sides of the spectrum. The nice ones treated us even better and with more sympathy because we were losing our jobs, while the raunchy ones made sure we knew that they didn't care. They just wanted to save a few bucks.
monkee_see168 karma
Do you ever wonder if you could have singlehandedly saved the company if you were a better salesperson?
twelvegage96347 karma
Sometimes I wonder if I spent more time selling jock straps and shoe deodorizers, could I have risen all the way to CEO and put this company on a different path? I will never know. But maybe if I hadn't spent so many hours playing butt ball in the back room and trying out our new shoes........ maybe.
twelvegage96103 karma
Butt ball. Wall ball. I'm not sure what anybody else calls it. I thought everybody has played it at least once through their elementary and middle school careers.
LobsterInSpace75 karma
You mean "asses up" right? Throw a ball against a wall of someone else catches it or you drop it then you get sent up against the wall for the firing squad.
twelvegage9659 karma
Yeah! Exactly. I'm not sure what everyone else called it. But I've known it as butt ball or wall ball.
twelvegage96317 karma
I am currently employed at Walmart! Enough content there for another AMA..... but I am also going to school full time as well. Hoping that gets me a better job.
twelvegage96332 karma
They bought a few specific locations to take over and then bought our loyalty program information so they could send emails to our emailing list.
Face_of_Harkness142 karma
Who were some of the worst people you had to work with after the bankruptcy was announced?
twelvegage96475 karma
Jeff.
He was the area supervisor from the liquidation company. And boy oh boy was he a character.
He was hell bent on making sure the store was cleaned out of EVERYTHING. He would go on dumpster rampages where he would just start throwing things away if he didn't think we needed them. And if we did "need" them he would put a price tag on them and put them on the floor. If I left anything unattended for more than 30 seconds I would know it would end up in the dumpster or on a shelf marked for sale. Like my water jug. Or my jacket. Or my radio.
khidmike146 karma
I bet he even tried to take your car to the junkyard when you were in the john.
twelvegage96289 karma
Probably. He was.... an interesting man. On the last day there was one guy in the store and he sold everything that was still in the store to him for $100 flat.
WigginIII58 karma
Cash, under the table into Jeff's pocket? Or was he a company man till the end?
twelvegage96157 karma
Mostly football pad inserts, random golf accessories and A LOT of crappy moccasins.
_TerriblePerson_124 karma
Were there any signs leading up to the closing of the franchise? Also, IamA current employee of Dick's Sporting Goods. AMA!
twelvegage96226 karma
We knew we were in a bad position financially, but as lower level employees they never let on to how bad the situation actually was. I remember it was on a Sunday when a customer came in and asked us if the rumors of bankruptcy were true. We all freaked out and spent the rest of the day on the computer analyzing the article Forbes had put out that day detailing how Sports Authority was considering selling the company. We found out from a customer and Forbes before our superiors told us anything. Also, our poor cashier spent that day alone at the front of the stope while we dreamed of escaping our retail hellhole in the back.
mbair1102 karma
What's the best way to get a discount at a sporting goods store that might not be immediately obvious? Were there any behind the scenes rules that I could implement and save some hard earned cash?
twelvegage96124 karma
I'm not sure how other stores work so I can give you what advice I have. A lot of sporting magazines had coupons for our store that stacked on top of other coupons that we would email out, so look for stuff like that. Also, clearance and outlet prices, especially online, are totally worth it. Especially with shoes where a one year model difference doesn't make too much of a difference in ability. You can get a shoe for $70 that is basically the same shoe they are selling for $150. (Shoes are one thing I recommend going high end on) And asking the cashier or sales associate if there are any deals going on right now is always good. We would sometimes have 20% off coupons taped to the register because they were emailed out that day. So if you aren't part of the email list, but just ask someone you can usually get the discount.
PonderousHajj96 karma
In the absence of your former employer, who now holds the title of being the authority on sports?
idahofosho95 karma
What a coincidence! Another fellow Idahoan. I was surprised when I opened this, because I too worked at Sports Authority at this exact location back in 2009. Loved working there honestly. You know something funny? I saw Greg at a baseball game about 1 month before the bankruptcy was announced and I had heard that SA was having problems so I asked him if he was worried. He told me absolutely not and that his job was safe and that SA location was the top grossing in the region and then one month later and bam! Bankruptcy!
I hated selling the warranty plans there, absolute garbage, and think that and the managers at stores is why they went out of business. Idk about now but when I worked there, there were 4 managers plus head store manager, when realistically they would be fine with 3.
Becca is the only other person in the picture besides Greg that was there when I worked there. The rest are all new faces. Good luck to your future employment and school.
ShogunIeyasu84 karma
Why were your going out of business sales so lame? I went into a Sports Authority while they were trying to liquidate inventory and seriously the best they could do was like 10%-20% off already inflated prices. Did they ever actually discount stuff enough to get it sold?
twelvegage96127 karma
That was a common complaint. The liquidation company's goal was to make back the money they used to buy Sports Authority. I think they bought all the assets for 101% of their worth. So they needed to make that back. So they started off with really crappy discounts. But yes, in the end, they got all the way down to 95% off. By then nothing was left. At least in the two stores I was working at.
entertainmefish74 karma
I too worked at TSA! got fired though long before the company went bankrupt due to those damn rewards cards. We were actually threatened with our jobs if not enough accounts were made. Was that the case in your store? What was your favorite song to hear?
twelvegage9699 karma
Oh jeez we were never threatened with our jobs. Unless you were a cashier. You needed at least 25% to survive as a cashier. And to get promoted to senior sales you needed 40%. So I got 40%, got promoted, and then my numbers dive bombed again.
ESPN radio on Sundays. Sports Authority radio was the worst thing in the world.
Zynthosdruid64 karma
40%?? As in 2 out of every 5 people you had to sign up for a rewards card?
NoOneLikesNebraskans67 karma
What non-major sport had some of the most die-hard fans/players? Are Squash players as dedicated as the guys at my gym seem to make it?
twelvegage96142 karma
Pickleball actually. If an elderly couple walked in there was probably a 50% chance they would ask about pickleball. They were always extremely disappointed when I admitted we had nothing for them.
Alas, Squash players are undoubtably the most undedicated sports players I've ever met.
poopy_toaster65 karma
If you could have renamed Sports Authority, what would you have named it instead?
Law18056 karma
I had no idea SA went out of business. I went there a lot but they were always kind of expensive.
Is Wal-Mart better or worse for you as an employee?
twelvegage9691 karma
It's a wash. Management and coworkers are worse, but the customers and pay are better.
twelvegage9672 karma
They do surprisingly. I started at $8.20 at SA and started at $11.50 at Walmart
twelvegage9637 karma
Well. We had a $600 golf club go for $0 because it got stolen after the announcement of bankruptcy. We got a little too relaxed in asset protection.
B0Boman24 karma
I still had a free tune-up on my bike left when they closed. Will you tune up my bike for me?
twelvegage9644 karma
It was all gone, either shipped to stores that lasted a bit longer (in the case of one store I relocated to for two weeks to help them close a little earlier) or in the case of my main store we simply sold every piece of merchandise.
iiooiooi21 karma
Why can't I just walk into a sporting goods store and buy a freaking javelin?
flaccomcorangy21 karma
So, are you trying to start a new business? What have been your plans since being... fired(?) or whatever you would call a situation like this?
twelvegage9659 karma
Going to school and working more retail currently. Although the old Sports Authority building is still up for lease and the rent is super cheap. And no new sports stores have popped up in the area. So there is a market. Maybe I start a new sports authority!
Name it Twelvegage96 Sports Company
Threeknucklesdeeper18 karma
Would you rather fight 1 horse sized duck or 100 duck sized horses?
Dillyteg17 karma
Dude, what was up with the "ECP's"? I used to work for SA and realized what a shit show it was when I got a mouthful for not pushing it on a $20 basketball... was not suprised when I heard they went under and shamelessly LOL'D
twelvegage9613 karma
Yeah they pushed 'em hard. I understand on bigger ticket items, but as a salesman I had to pitch them on a stop watch that cost $10.... it sucked.
ahilgen10 karma
Is this a case by case basis? The one by my house seems to still be going strong.
twelvegage9617 karma
........ it was a company wide bankruptcy so it curious as to what is going on there? Maybe nobody told them about it.
Lubricate727 karma
Did not know they went out of business. I realize that now that one near me has been long gone. Is it because of competition like dicks sporting goods ??
twelvegage964 karma
Dick's and buying products directly from the brands online put us out of business.
col4bin6490 karma
When I went in towards the end it seemed like none of the employees gave a fuck which was awesome haha. I got a brand new Taylor made sand wedge and hat that had no price tags on them for like $11 because the kid at the register just scanned two $5 items near the register and said "what are they gonna do fire me?" Guy was my hero.
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