_TerriblePerson_

Were there any signs leading up to the closing of the franchise? Also, IamA current employee of Dick's Sporting Goods. AMA!

Only OP

That's rough.... Were you guys displeased with your superiors for not informing you of the possibility? I'd probably be pretty upset if I found out from a customer haha

Shrinkage is VERY bad. I know it may seem annoying and I'm sorry your store is so shitty about it. We constantly communicate over our headsets and when you hit the "I need help" button anywhere, it notifies everyone where you are and that you need help. In my store we tend to be very on top of it, and someone will stop what they're doing typically right away unless they're with another customer to come assist you and let you into the fitting room. On some occasions they've been left unlocked by accident and we almost always find defeated sensor tags which means someone made away with product.

You could always submit a complaint to management (I know, it sucks to be THAT person) but something definitely should be done about it. It just sounds like the store closest to you has some shitty employees who don't care about customer service and I'm sorry about that :/

Yeah I can see them being upset with it, especially since they're decently high up in the company and no one told them.