IamA Guy Who Setup a Low-Latency, Net-Neutral Rural Wireless ISP That launched last January. AMA
My short bio: I've been married 14 years and have 3 children. I am a retired Light Infantry Medic that has served in Afghanistan. I have always been a major tech enthusiast. My wife and I decided to move into a nice mountain rural community and discovered the internet out here was over-priced ($80/mo) and ridiculously slow (3mbps downlink) or non-existent. So, we decided to do something about it.
My wife /u/shakktii is a Network and Support Engineer for a major tech company. She and I have been working together on this. Also, she wants me to inform you that I am her trophy husband and she is the funding for this enterprise
This last January my wife /u/shakktii and I launched our low-latency, net-neutral, rural WISP with no data caps. Current plans are 15, 25, 50 and 100mbps. We can provide service in special cases up to 1gbps. The business has been going well and far exceeded our expectations. We've learned a lot about the technology and really had no clue just how strong the demand would be. Ask us anything!
What kind of line are you using for your main connection?
We are using a 10gbps dedicated fiber line that is connected to a telecom fiber node. The fiber node connection service is scalable in increments of 100mbps. We are starting off with 1gbps and scaling up from there, as needed.
What equipment are you using?
Mikrotik 60ghz Dishes
APC Smart-UPS C 1000VA
Rocket Prism 5AC Gen 2
Are there data caps?
How many customers do you have?
Are you a real ISP?
Yes. Our customers have a public facing IPv4 address with our fiber router acting as a gateway. Our company is a registered ISP in our state and with the FCC.
What will happen to you if someone illegally torrents on your service?
Nothing will happen to us. The customer with the offending IP address will receive a written warning.
Will the net neutrality change affect your business?
No. We will not change our ISP business practice. We will continue to be net neutral. It will not affect our enterprise dedicated fiber line either.
Can I get your service?
Our service is limited to the Liberty, Eden & Huntsville, UT area right now.
What was the hardest thing about setting up your business?
Finding the nearest fiber node and setting up the fiber trunk line was by far the most difficult thing. The rest was research and network mapping.
What's your plan for expansion in the future?
As of right now, we want to create the best internet service provider we can for our community. We have no plans of expanding further than our area in the near future.
What are you going to do if your ISP figures out what you're doing?
They are well aware of what we are doing and it is included in our contract with them.