I am Casey Newton, a Verge reporter who has been investigating the desperate working conditions of Facebook moderators in America. AMA!
I’m Casey Newton, Silicon Valley editor at The Verge. Earlier this year, I wrote about the depressing working conditions of Facebook moderators at a campus in Phoenix, where moderators are underpaid and struggling with PTSD. Last week, I published a new investigation into the bleak workplace conditions at a second moderation facility, this one in Tampa, FL. Three former moderators went on the record — the first Facebook moderators in North America to do so — revealing extensive new details about the human cost of these low-paying jobs.
The Trauma Floor: The secret lives of Facebook moderators in America https://www.theverge.com/2019/2/25/18229714/cognizant-facebook-content-moderator-interviews-trauma-working-conditions-arizona
Bodies in Seats: At Facebook’s worst-performing content moderation site in North America, one contractor has died, and others say they fear for their lives https://www.theverge.com/2019/6/19/18681845/facebook-moderator-interviews-video-trauma-ptsd-cognizant-tampa
EDIT: Thanks very much for following along, everyone! I look forward to bringing you more of these stories. If you have anything to share, please get in touch: [email protected].