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Comments: 221 • Responses: 69  • Date: 

leclittoris28 karma

Fuck Huffpost, ruining the fun for everyone..

Anyway, what's your favorite thing about the job and one or two things that you hate (or dislike)? Any funny stories?

disneythrowaway121231 karma

Yeah seriously, I'm still pissed at that HuffPost guy. He even asked me permission, I said no, and he DID IT ANYWAY....

Anyway, on to your question. My favorite thing about the job is when I legit make someone's day. Not a lot of jobs give you that opportunity to firsthand make someone really happy. Occasionally, I get managers giving me certificates that basically say someone was so happy with my help, they actually went to City Hall and told them I was awesome. Imagine how much of an impact someone has to make for you to actually go out of your way like that.

As for dislike... Annual Passholders. God, I wish they'd go away. Tourists are like perfect people who think Disneyland is a magical place where nothing bad happens. AKA ideal guests to help. Annual Passholders, though, feel entitled and most are plain rude to us.

Funny stories, I have plenty. But I'll hold off on those for this comment to not make it too long. I'll probably have a few for other comments haha

OutlierJoe6 karma

What about out of state annual passholders who go about once per year? (It's cheaper to get an annual pass if you're going more than 5 days in a year)

Disneyland is a magical place where nothing bad happens! It's my favorite place, and the only reason why I ever want to go to So Cal!

Edit: I think I've been bamboozled by my Girlfriend to get extra trips into Disneyland! It's cheaper for 10 days. Not 5. Not that I'm complaining. I love Disneyland. And we've been making it two trips within 52 weeks of each other.

disneythrowaway12121 karma

I do have guests like you occasionally; ya'll don't make me mad, in general the non local passholders are really cool people.

lancelongstiff21 karma

Hi. If you were a Disney exec/shareholder, what is the last thing you would want us to know?

disneythrowaway121229 karma

oh god theres gigantic roaches EVERYWHERE

lancelongstiff17 karma

Ok but that's pretty standard anywhere there's hot weather and lots of people.

I'm talking about stuff like "it's an open secret among management that the entertainment staff, the ones who play the Disney characters, wouldn't be able to get through the day if it wasn't for generous quantities of cocaine".

Anything like that?

disneythrowaway12123 karma

I mean yeah its standard. But Disney prides itself on how "clean" it is compared to other theme parks.

notaflyguy14218 karma

If someone attempts to shoplift, I've heard there are secret "doors" where security will come out, grab the individual and take them back out almost as if nothing happened, as to not disturb the public. Is this true in any fashion?

disneythrowaway121221 karma

Oh my god. Thats hilarious. But no, god no. Do you know how many lawsuits that'd set us up for?

Nah, if anyone shoplifts, we just call security and tell them. Security usually follows up to Anaheim PD, and when the guest leaves, the cops are there. But thats if we see you shoplift. If we dont see you do it, youre pretty much clear.

SteveT3817 karma

As far as a daily routine goes (atleast for your job in California Adventure), what is it like?

disneythrowaway121219 karma

Well, for me personally, I take the bus to work. Then I have to go through security to get backstage. After that, I walk to my check-in location (not necessarily where I'm working). I can clock in up to five minutes early; after clock in, everyone else scheduled that time in that general area, we all get a "check in". Basically a powerpoint presentation telling us park hours, show times, etc. Then I get to go to work haha. I think its pretty self explanatory, nothing too crazy.

briaen13 karma

Is your social standing amongst your peers dependent on what character you play?

disneythrowaway121220 karma

I'm in stores, not a character, so I wouldn't know. But I do know personality-wise, the face characters tend to be more stuck-up than the fuzzy characters.

XXVIIMAN6 karma

What's an example of each? Is Mickey a face or a fuzzy?

disneythrowaway12122 karma

Yeah other commenter got it right. If your face can be seen, you're a "face character". Anyone else is a fuzzy.

Even Russel from UP

Lewenator11 karma

Do you find that customers are generally more or less pleasant than in outside retail situations? I would imagine there are two forces at work: 'Yay I'm on vacation' putting customers in a good mood competing with a sense of entitlement based on the amount of money they've already spent to set up their Disney vacation.

disneythrowaway121211 karma

Sort of. I touched upon this in a previous answer.

Basically, theres two kinds of guests. Tourists and Annual Passholders. Tourists are generally really happy and enjoying everything around them, since its all so fun and new. Annual Passholders are generally ruder, since they've been coming for so long its no longer magical. They tend to be the "bad guests" who think having a pass means they're entitled to whatever they want. It sucks.

But generally, tourists who paid that crazy amount to come to the park aren't rude. They're usually just excited to be here.

NotYourAverageJew5 karma

I am just replying to this for one reason, Myself and my girlfriend are both pass holders who frequent Disneyland as much as possible. For us, the magic is still very much alive but I totally understand that most of the pass holders can be very rude. Anyways, Disneyland has always been my favorite theme park because its so great! Thanks for helping make the happiest place on earth a great place!!

disneythrowaway12123 karma

I'm glad the magic is still there for you! Unfortunately, most passholders I meet aren't like you. If I had a dollar for every time I heard "I've been an annual passholder for YEARS, the policy is blah blah....."

Nothing against the nice passholders though. Theres just a very clear divide in attitude from a passholder to a tourist.

Phaelin2 karma

I wonder if it's different in Orlando. We go down once a year and are always super pleasant, but I don't know anything about the annual pass holders down there other than my huge Disney friends, and they are also always nice.

disneythrowaway12122 karma

From what I've heard, most guests in Orlando are tourists. Most here are passholders. So its a lot different.

Playerhypo10 karma

As a previous Disney Cast Member, what's the likelihood of you being found out on this AMA? Remember, Mickey is omnipotent.

disneythrowaway12122 karma

Haha, last AMA I did, I felt pretty comfortable in my invisibility. It was only when that HuffPost douche made an article about me that I panicked; my managers dont go on reddit, but they def read the news

macrolinx9 karma

I hear that it's a tough place to get into for employment. Does Disney treat their employees any better than the average employer? What makes the jobs so desirable?

disneythrowaway121210 karma

I wouldnt say its tough. I got in on my first interview. It really depends on where youre applying. As long as you seem like a happy person, you are pretty much instantly hired in the low level departments (custodial, foods, stores, etc)

tahlyn9 karma

How far are you allowed to go for Disney magic? As a store employee do you have any leeway to give things away for free? Or is it just a regular old retail job where the magic-making is left to the face-characters and friends-of characters?

disneythrowaway12125 karma

To an extent. We basically have this coupon-type book in every store that we can basically write up for anything. Its meant to be like... if we watch a kid drop his popcorn, we can give him an NSA for a new popcorn. Stuff like that. But if we partner with our leads and managers, we can be more intense with them.

They're also good as Fast Passes. I usually give them as a fastpass to people I like

theLBraisedme8 karma

Have you learned any secrets while there like best days to go or how to schedule your day when a guest visits ? :)

disneythrowaway121210 karma

Yep. Never come on a weekend. Wednesdays are best to come here.

_bad8 karma

I've heard from someone who worked at Disney World that even normal cashiers and the like for the shops and stands had to sign pretty hefty contracts with NDAs in them. Is it similar out in Disneyland? He also said that he got paid shit minimum wage as well, hopefully they treat you guys a bit better out there

disneythrowaway12123 karma

Yeah p much. Which is why I'm not posting selfies backstage as my AMA proof.

Also, I get paid a teeny bit more than CA's minimum wage

Amethyst_Lynx8 karma

What is your favorite type of guest?

disneythrowaway121217 karma

Japanese girls. From Japan. They find every last thing so amazing and magical, its just really uplifting to watch.

RuffRhyno7 karma

What are some quirks/characteristics you've noticed about different foreign tourists vs Americans that you've noticed? How is behavior different?

disneythrowaway121219 karma

At the risk of sounding racist, I gotta say; middle eastern tourists are so unintentionally rude its aggravating. They reach around and just grab stuff they arent supposed to. Not just kids; adults too. On the opposite end, japanese tourists are GREAT. The girls get so excited over every little thing, its fun to watch them. Especially when they see Duffy. Japanese tourists just LOVE Duffy

hhhnnnnnggggggg5 karma

I had to look up who Duffy was.

Evidently he's a stuffed bear Minnie gave to Mickey and was marketed heavily in Japan.

disneythrowaway12124 karma

Yep. Mostly a gimmick to fight Build A Bear. Hes pretty cute though.

cfurline647 karma

Do you know my friend Sarilda? She's one of the Princess actors as well.

disneythrowaway121212 karma

I work in stores, so I don't see the characters very often, except perhaps in the break rooms. And unfortunately, most of the face characters (ie Princesses) don't like to associate with non-characters.

I'll ask my girlfriend though, she works with the characters in her department.

im_working_promise7 karma

Follow up question: You claim, "my girlfriend;" Do you really have a girlfriend, or are you just trying to act cool for all the redditors?

disneythrowaway12122 karma

LOL. Man, what a high school question to ask (no offense). I've been with my girlfriend for a year and a half, best friend for 6 years.

OttotheTurk7 karma

Do you answer questions to your AMA posts?

disneythrowaway121217 karma

Yes? If you're referring to the delay, its because I posted the AMA when my store was empty, then suddenly like a million people came inside and I couldn't answer yet. I'm on break now, so I'm catching up.

Megawolff20007 karma

Are there any sort of restrictions for what you can do on your shift?

disneythrowaway121212 karma

Hoo yeah. We basically have assigned places we can go and do. Its pretty strict. The only time we can do anything else is with permission (or telling them "yo i gotta pee" cuz legally they cant tell me not to). We also cant do or say anything thatd look bad on Disney.

Fabreeze635 karma

Does Disney drug test? Seems like that'd be an obvious "YES!" in order to preserve the Disney family friendly enviroment, but it also seems like an obvious "no" just imagining the sheer numbers of employees they must have. Most likely I'd bet it depends on your position. Maybe face characters get tested, but street sweepers don't? Very interested in your response, and any drug related stories you might have to tell about working there.

disneythrowaway12123 karma

I've never been drug tested by Disney, but I wouldnt doubt they'd do it if you seemed high at work or something

Kryptic_Anthology6 karma

Do you guys have a labyrinth of secret doors and passages you come in and out of?

disneythrowaway121211 karma

Sorta, haha. I'm always amazed when I get to work at a new location and the leads show me the doors I use. Most cool is the whole area beneath the Pirates ride; that shit was so fun to go through.

Kryptic_Anthology2 karma

Anyway we can get pictures? Probably not, but it never hurts to ask.

disneythrowaway12123 karma

Nah, sadly not. Instantly fired for taking pictures backstage. But next time you ride the railroad, before the New Orleans Square stop, look near the ground to your right. You might get lucky and see us. I can peek up through the cracks and watch the train go by haha

The5amswim5 karma

Whats the most unreasonable bullshit you've had to put up with on the job?

disneythrowaway12124 karma

People who think I'm gonna give them something for free because they couldn't find the pricetag. Just. No.

mydearwormwod5 karma

why is magic kingdom so sticky?

disneythrowaway12128 karma

Probably from thousands of dirty shoes

Zetirix5 karma

Is this the best job ever?

disneythrowaway121213 karma

Ehhhhhh. Its an amazing job sometimes, but other times I'm just waiting to die.

Zetirix1 karma

Why is that? It would seem to be good place to work (benefits, wage, perks, etc etc). Are you just burned out?

disneythrowaway12125 karma

Imagine a job where half is making people happy, and half is hoping a guest doesnt throw something at your face because it costs too much.

Or that time a kid stabbed me in the eye with a plastic sword. I got to go home for that one

dadoodadoo5 karma

Any insider info you can share about Star Wars Land? Any big changes coming to DCA that you know about?

disneythrowaway12127 karma

Unfortunately not. They don't tell us anything B(

Lokismoke5 karma

Ok, I'll just ask my dumb, immature question because I'm curious.

How prevalent is co-worker on co-worker smashing?

On a scale from the Wyoming Department of Labor offices to bartenders that work on the Jersey Shore?

disneythrowaway12123 karma

I know a few cast members banging each other, and a few rumors. It seems pretty standard. My girlfriend works here too but shes in a different department.

CrypticFalcon4 karma

Do you find people asking where the Harry Potter stuff is?

Also, do they complain it isn't the same as Disney world?

disneythrowaway12122 karma

No, but always minions. I dont know why people think minions are disney, theyre hideous

DMagis4 karma

Whats the naughtiest thing you've seen or done at Disney?

disneythrowaway12122 karma

God, those grad nite kids. A girl gave a handjob to her boyfriend on a bench in front of our store. How did she think we wouldnt notice???

ebrious4 karma

How long do you think it will be before this AMA habit has negative consequences for you?

disneythrowaway12122 karma

Ehh, its only my second time doing it. My name isnt on it, so I doubt I could get in trouble. Most things I'm sharing could be said by anyone in my department

withabackpack4 karma

A kid starts assaulting you, it doesn't hurt or anything it is just annoying.Then other kids look over and think it might be fun to join in.

They start overpowering you and if you want to save yourself it looks like you are going to have to start using physical force.

What is the company's policy or 'plan of action' for this?

disneythrowaway12128 karma

Well, no location should have me alone. So in theory, if a kid assaults me, whomever I'm working with would call security. Security would then escort that family out and take away their tickets (possibly calling the cops depending on how much they hurt me). Then I write up some paperwork about the injuries, etc, in case it goes to court.

Actually had to deal with that yesterday. Angry guest threw shit at my coworker. Security was on his ass so fast...

oniiesu2 karma

Like, literal feces, or just stuff in general?

disneythrowaway12124 karma

Nah, it was a stuffed animal to the face

ThatsMyHoverboard3 karma

Is it true that Walt Disney's head is frozen and underneath the park?

disneythrowaway12122 karma

man i wish

factualtroll3 karma

Is it true that Disneyland Paris is known as Mauschwitz to cast members?

disneythrowaway12121 karma

What? LOL. Never heard that one

chakula3 karma

[deleted]

disneythrowaway12124 karma

I get 16 sign ins a year; each sign in can get me + 3 people in that day. I can also use them at Disneyworld in Florida, and any park besides Tokyo.

deadbeforedark3 karma

Do you find yourself doing the "two-finger point" outside of work? I'm a former cast member and still catch myself doing it!

disneythrowaway12122 karma

I actually never did the two finger point; i instead did the alternate "full hand point". Which I do consistently outside work now LOL

Opheltes3 karma

All of the employees in WDW know that the worst day of the year to work in the parks is the Night of Joy.

What's the equivalent worst-night-of-the-year in Disneyland?

disneythrowaway12122 karma

Grad Nites, 24 Hour Day, July 4th, Christmas, New Years

Any of those days, most people call out

XXVIIMAN3 karma

Does working there ruin the magic for you if you visit, or does it not change much?

disneythrowaway12122 karma

Ehh i mean, it sorta does. Its not magical anymore. But its still fun. I love being a guest on my days off every once in awhile.

Scary_Scarecrow3 karma

As someone who has visited Disney World approximately 30 times, I can honestly say that my family are Disney maniacs. Just considering the current developments of Avatar Land in Animal Kingdom, Orlando, what do you think the future is for Disney's recent acquisitions of Marvel and Lucasfilms? Has it already affected your job?

disneythrowaway12122 karma

Considering my usual location was recently converted to a Marvel store... its definately impacting me. But I'm just in stores. Whatever is popular, we have it in spades in our stores. Thats just kinda how it goes

RyukEnjoysApples33 karma

Has there ever been any insufferable customers? If so, what happened?

disneythrowaway12129 karma

Oh god. Several a day. Mostly just annual passholders who want to use their discount for someone else. Nope, name on the pass has to match the name on your credit card. Some people just dont understand that and like to angrily throw their unpurchased merchandise at me.

im_on_mommy_time2 karma

Can't they lose their passes for that? It's been years since I was an annual passholder, but I vaguely remember it was stated that the privilege could be revoked at anytime with no refund for abuse.

disneythrowaway12124 karma

Disney is REALLY lenient with passholders. Its super tough to get it revoked. Even if its in their contract, no one wants to deal with the backlash. Only guest I knew who had their pass revoked, it was for sexually harassing the princesses.

Doesnt_Draw_Anything3 karma

Why do you say cast member instead of employee?

disneythrowaway121214 karma

Because thats what we're called. But also because we're supposed to be "putting on a show" with our guest service, so we're "cast" in the show.

TellMeWhyYouLoveMe2 karma

How big are goofy's shoes?

disneythrowaway12122 karma

actually the character actor can have any shoe size, they fit their own shoes inside of goofy's

luxinaer2 karma

Have you ever been in any of the amusement parks late at night? I've heard of interesting adventure stories that birthed from those events

disneythrowaway12121 karma

Fuck those ghosts. They knock shit off shelves that i JUST put away.

Also, it feels like Silent Hill at night

Chubbythestick2 karma

On the musical side of Disney, how would you go about getting a job in their orchestra/instrumental careers?

disneythrowaway12121 karma

Just keep an eye on disneyauditions.com

tedlasman2 karma

How do you manage to emanate genuine happiness all the time?

disneythrowaway12122 karma

We're all REALLY good at faking it. It hurts

whodat62092 karma

I read earlier today that if you yell "Andy's comming" around the Toy Story characters, they will all stop what they're doing & lay down like toys. Is this true?

disneythrowaway12122 karma

Nope. Its a safety hazard. They did that long ago, but once it went viral, they had to stop for the safety of the cast members

FingerPokeOfDoom2 karma

How does someone get to be a Jungle Cruise skipper? Direct application or working up the ranks?

disneythrowaway12121 karma

Direct application. Its like any other attraction. I had a family member who was a skipper; he was put there instantly upon hire

flosiraptor2 karma

What are the main differences, that you've noticed or heard about, between the Disney parks in different countries?

disneythrowaway12121 karma

Mostly small differences. I'm told us at DCA are the "nicest" cast members, so thats cool

islandsimian1 karma

Care to weigh in on the replacement of the IT workers with HB1 visa employees?

disneythrowaway12122 karma

I've only heard about that from non-primary sources. I dont know anything about that firsthand

the-aleph-null1 karma

Do many people come up to you to trade pins, and do you enjoy that aspect of your work?

disneythrowaway12121 karma

I actually refuse to trade pins. I used to love it; i was specialty trained in it. But unfortunately, some guests take the fun out of things. So I don't do that anymore unless I'm required to (like locations with Pin Boards).

Pro tip; wait your turn in line even if you're pin trading. It makes everyone feel awkward if I have to tell you to get in line.

asscrusher1 karma

I'll be there in Dec. (4th time yearly trip with my son) Anything I should know for this time around?

disneythrowaway12122 karma

December is going to be packed; so be prepared to wait in long lines. If you want to ride Space Mountain or Radiator Springs Racers, get your fastpasses as soon as you get to the park. If you want to see that new Frozen musical, same deal.

Haunted Mansion is all done up for the holidays, so if youre a fan of Nightmare Before Christmas, winter is the perfect time for that. But mostly, my main suggestion is to utilize the fastpasses as best you can. december is nuts

coldize1 karma

How much do you get paid?

disneythrowaway12121 karma

50 cents above minimum wage

Budzee1 karma

I'm going to stay in CA with my wife starting in July. For couples, what's the best way to spend a day (or further if you recommend it) in Disneyland?

disneythrowaway12121 karma

Blue Bayou is a gorgeous restaurant; I also suggest watching the shows, such as Mickey And the Magical Map

evilmonkey001 karma

Secret tunnels, do you guys travel around in them?

disneythrowaway12121 karma

Yeah, if we need to get somewhere without being stopped

elpatron71 karma

Morning, annual pass holder here not an ahole lol. I have a couple questions. 1st who is your favorite Disney character? 2nd what is your most prized disney memorabilia . 3d what is your favorite novelty food/drink. I think disney cast memebers are awsome and make the experience a million times better for guests, so thank you. I went to Euro Disney last year and the cast memebers there suck! Rude and totally not happy. Anyway Cheers!!

disneythrowaway12122 karma

Aw thanks!! Passholders like you rock.

My favorite character is Hans (he and I share similar views to Elsa). My most prized memorabilia is my 1 Year Pin, which I recieved for my first year of work. My favorite novelty food/drink has to be the corndogs; god theyre so good. Especially from Stage Door, you can get them with Honey Mustard

Mr_Bubbles691 karma

What's the most scandalous thing you've heard of a fellow cast member getting fired for?

disneythrowaway12121 karma

Dirty dancing with the grad night girls

squirrely20051 karma

Just got home from my honeymoon there. My wife and I got an annual pass and even though we live in Texas she works for Southwest airlines. Woo for free flights.

Anyway we need to know. How the hell does small word and haunted mansion know our names at the end of the ride?

disneythrowaway12121 karma

Did you wear those Happily Ever After buttons with your names on them? Because honestly, its part of our policy to look at you for name clues and call you by your name if we figure it out. Its supposed to be more like a "family" to do that, but I just think its creepy haha

Bionaknight1 karma

You mentioned that you've worked in several Disney locations. Does a particular place stand out as your "favorite"?

disneythrowaway12123 karma

i absolutely love working at Tower Hotel Gifts. Mostly because I know where the "sleeping guy" is, and I like whispering to guests "hey wanna see a dead body?" and watching them panic

carlinha1289-1 karma

Hi disneythrowaway1212, your post has been removed because:

You have not provided adequate proof within a reasonable amount of time. Please see the /r/IAmA sidebar for posting guidelines. Thank you!

Please contact the mods if you need further assistance

disneythrowaway12121 karma

Hey! I used a similar picture last time I did an AMA for this; I was at work and posted in my description I wouldn't check back til my lunch. Which this was commented while I was working. Thats pretty unfair

IAmNotASecretAgent-1 karma

What part of Disneyland are you an actor for? Can you say?

disneythrowaway12123 karma

I said in the description I work in stores. I'm not a character