I am a 911 emergency dispatcher and advanced EMT - AMA!
http://imgur.com/5AI06WG badges as proof.
There was a front page AskReddit several weeks ago talking about under appreciated jobs, and being a dispatcher was on that list. I was asked to do an AMA, so I thought "why not?" while I am stuck at the airport for an indefinite amount of time.
FRONT PAGE?! That turned my bad day of being stuck at the airport into an awesome day! Thank you, Reddit!
Gold!!! Thank you, kind stranger!
Edit: I am finally about to go home after twelve hours! I will answer remaining questions when I can. Thank you for making this day a good one. :)