Comments: 177 • Responses: 39 • Date: 2014-06-01 13:32:16 UTCsource
diztorted26 karma2014-06-01 13:48:14 UTC
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DirtyFormal30 karma2014-06-01 13:52:59 UTC
This is pretty relevant as we've just had a new store open in town. If it's a brand new store, the manager will get half of the Crew Trainers from the other store and transfer them. This is to ensure that proper procedures are followed and what-not. On our first lot of trainings (about a week before the store opened) we had one Crew Trainer at each station teaching one person what to do. Within an hour, they'd all rotate and learn the next position. Then when the store is operational, we'd just rotate them around so that they become comfortable in each position.
Does that answer your question?
HazyHunter80118 karma2014-06-01 14:17:17 UTC
Hey, Australian Ex-Mcdonalds employee here! What's the worst thing you've seen in your store?
At mine it was a nugget the size of my palm, that looked like it had bits of leftover chicken in it, e.g. Nails and a bit of beak. We threw it out pretty quickly so can't fully confirm that. But that was pretty fucked up.
DirtyFormal22 karma2014-06-01 14:19:28 UTC
The worst thing I've seen was when I walked into the store, saw raw 10:1 product strewn all through the kitchen floor, and nobody in there. The meat product was thawed, and mushed from where people have stepped in it. It took us a couple hours of solid work to clean it up.
Also Big Mac Sauce on the roof.. That's always fun!
llama086 karma2014-06-01 16:50:49 UTC
Mine was piss all over the inside of our walk-in freezer. Also, pads stuck to the bathroom stall walls.
DirtyFormal2 karma2014-06-02 20:54:42 UTC
I've heard horror stories about blood being strewn all through a walk-in and having to pull all the product out and sanitize it.. Errrgh
blueconvertibles18 karma2014-06-01 13:53:38 UTC
Can I get a complete set of the American Girl toys y'all are currently hawking? Moms are paying a ton for them right now.
ETA: Oh. New Zealand. So I can't make money off desperate moms.
DirtyFormal11 karma2014-06-01 14:09:34 UTC
I'm sorry </3 Although we do have some pretty mean toys at the moment!
theroundcube14 karma2014-06-01 13:57:06 UTC
What are the perks of being an employee?
DirtyFormal23 karma2014-06-01 13:59:22 UTC
So you've got the obvious perks of discounted meals and things like that, but one that people don't think of is it's actually kind of like a McFamily. I've met my best mates through Macca's.
Manhattan053226 karma2014-06-01 15:34:58 UTC
I would assume you could meet people regardless of where you worked.
ANAL_ANARCHY16 karma2014-06-02 05:24:42 UTC
Yeah, but they aren't your McFamily.
DirtyFormal6 karma2014-06-02 20:55:00 UTC
You understand me.
theroundcube-4 karma2014-06-01 15:04:26 UTC
yoghurtsnake5 karma2014-06-01 15:25:30 UTC
Maccas is slang us New Zealanders use for McDonalds
MEGAtron90212 karma2014-06-01 17:01:49 UTC
We call it McDicks
daftndozy3 karma2014-06-01 17:42:38 UTC
Maccy ds here in England!
Not__A_Terrorist2 karma2014-06-01 18:30:06 UTC
DirtyFormal2 karma2014-06-01 22:21:29 UTC
DirtyFormal2 karma2014-06-01 22:15:27 UTC
Maccas is pretty much New Zealand slang for McDonalds. We get half price on all meals within half and hour of our shift starting or finishing, and 10% off outside of those hours.
theroundcube1 karma2014-06-02 01:51:15 UTC
Wo Tim Horton's only give us the half off before or after a shift. Never a discount anytime. Also the pay is shit. 9.60/hr and other places usually 10.25.
Thanks for the AMA DirtyFormal
DirtyFormal1 karma2014-06-02 06:08:07 UTC
Woah, that is shit! That's fine, mate!
IAmHavox11 karma2014-06-01 14:32:54 UTC
DirtyFormal1 karma2014-06-01 22:20:39 UTC
Honestly, it was actually really easy. All I had to do was fill out a wee booklet and I got it!
headless_bourgeoisie10 karma2014-06-01 18:27:11 UTC
THE SECOND MCDONALDS AMA OF THE DAY? GEE, NOTHING SUSPICIOUS ABOUT THAT!
DirtyFormal6 karma2014-06-01 22:22:30 UTC
Proclivities10 karma2014-06-01 14:07:46 UTC
At which point do new trainees learn how to make the McGangBang?
DirtyFormal34 karma2014-06-01 14:08:27 UTC
It's something that everybody learns over time ;)
handbrah8 karma2014-06-01 17:12:42 UTC
All of these Mcdonalds AMAs is because I ate at Burger King yesterday for the first time in 9 months right?
I just wanted some onion rings!
DirtyFormal3 karma2014-06-01 22:26:51 UTC
You betrayed us.
mrptwn7 karma2014-06-01 13:59:38 UTC
Why can't I get a Spanish omelet bagel anymore?
DirtyFormal23 karma2014-06-01 14:02:06 UTC
Becuase corporates a bunch of arses. Also, because I'm in New Zealand and unfortunately have no clue what you're talking about. Sounds nice though!
womenareallwhores16 karma2014-06-01 15:13:24 UTC
Can I have some fush n chups?
DirtyFormal2 karma2014-06-01 22:22:53 UTC
ryanblake19936 karma2014-06-01 16:23:54 UTC
Have you ever witnessed someone tampering with food?
What was the outcome?
Do you like the company?
Why is the "ice-cream machine always being cleaned"?
DirtyFormal2 karma2014-06-01 22:26:03 UTC
I have never seen anybody tamperig with food. I mean, if we get a firefighter or somebody come in, yeah we'll put some extra stuff in their burger for them, but that's pretty common.
I hate the company. Dictatorial bastards.
The ice cream machine is always broken because we usually just can't be bothered.
millera855 karma2014-06-01 13:33:52 UTC
Is anything actually cooked in the restaurant, or is it all just reheated?
DirtyFormal13 karma2014-06-01 13:35:57 UTC
Yeah, everything is cooked in the restaurant. We cook it, then store the product in what we call UHCs (Universal Heating Cupboard) until that product is needed. That's not for buns however, we toast them when we get your order.
scigs65 karma2014-06-01 14:42:01 UTC
Filet-O-Fish. Do you have them? This is important to me.
DirtyFormal5 karma2014-06-01 14:49:30 UTC
We do! Typically $5NZD for just the burger.
stekerry5 karma2014-06-01 13:38:03 UTC
Judging by the complexities of the job you train people to do - is it fair to say you have one of the easiest jobs in the world?
DirtyFormal16 karma2014-06-01 13:39:33 UTC
Haha, honestly, it's a piece of piss. You just need to use common sense, and other than that everything is done for you by computers. A monkey with it's hands tied could do this.. But it does have its' moments.
compleKCity6 karma2014-06-01 13:46:02 UTC
What was your monkey's best moment?
DirtyFormal41 karma2014-06-01 13:48:25 UTC
When its hands were untied.
colonelshrimp4 karma2014-06-01 13:36:32 UTC
What is the preservative you use to keep your food from going bad?
DirtyFormal8 karma2014-06-01 13:37:25 UTC
I'm honestly not too sure - that comes out of the factory, but I'd imagine it to be a hell of a lot of bad stuff. Sorry!
BluesisRed3 karma2014-06-01 14:25:58 UTC
What is the worst smelling food at McDonalds?
DirtyFormal15 karma2014-06-01 14:27:50 UTC
The Mushrooms that we used to serve. We used to cook some up in the morning during transition (10:30) and they'd stay and ferment throughout the day, and when you open the tray with the mushrooms in it, it's like finding a dead body.. Errrrgh
Asiandongerino3 karma2014-06-01 14:50:50 UTC
How often is the oil used to cook the fries changed? I have heard nasty things about those :/
DirtyFormal9 karma2014-06-01 14:53:30 UTC
Every morning. If I ever did a graveyard 10pm - 7am, the first thing I would do is change the oil.
llama085 karma2014-06-01 16:54:04 UTC
Woah, you're oil is completely changed every single day? Ours is filtered every day, but kept in the vats three or four days max. I feel like that is a major waste of money to completely change it every night.
DirtyFormal3 karma2014-06-01 22:29:05 UTC
Every day. Our RM makes maintainance do it.
sir_derpenheimer2 karma2014-06-01 16:50:02 UTC
Have you ever had an employee that you consider to be untrainable?
DirtyFormal3 karma2014-06-01 22:31:01 UTC
Of course. Just far too ignorant. They no longer work here.
acmorgan2 karma2014-06-01 16:47:22 UTC
Hey so since you are a trainer as a Mcdonalds employee I have to ask: am I supposed to spray the grill with the butter before I cook grilled chicken or is the water sufficient?
jollygreenpiccolo2 karma2014-06-01 19:35:25 UTC
Yeah, spray with butter before. Water isn't good enough.
DirtyFormal1 karma2014-06-02 10:48:07 UTC
Just if you ever ever use water on a grill, make sure it is hot water. If it is cold water, it will effectively shock the grill plate into cracking because of the sever difference in heat. That is a very expensive mistake.
crimsontideftw242 karma2014-06-02 07:36:08 UTC
What's actually in the McRib?
DirtyFormal2 karma2014-06-02 08:01:25 UTC
I wish I could help you, but here in the Shire we don't have McRibs. But they look naaaaasty
derkaese2 karma2014-06-01 16:26:37 UTC
I heard from a guy that visited NZ that it's pretty easy/common to find vegan or vegetarian food in restaurants and cafees.
Do you have those sort of options on the McD menu?
DirtyFormal3 karma2014-06-01 22:33:16 UTC
We haven't for a long time, although I believe there's some in the pipeline.
philoponeria2 karma2014-06-02 02:00:34 UTC
How do you get the shake machine out of freeze lock? This is important.
DirtyFormal1 karma2014-06-02 06:08:18 UTC
ConfusedNooblet1 karma2014-06-02 00:22:37 UTC
What are the highest profit margin food items (we already know soda and fries are high-profit)?
How often is the ice machine cleaned?
Would you eat the breakfast there?
Anything you would not eat?
What is your favorite McDonalds food item or do you not eat there?
DirtyFormal1 karma2014-06-02 01:20:47 UTC
Highest earning burger would be the Filet-O-Fish. We have a local supplier for the Filet and we can obtain 1 Crate, which contains 640 Filet for just under NZD$20. That's about 3 cents, plus cheese and Tartare; 50c, and the bun, another 50c. You get a $5 burger that costs a mere dollar to produce.
At my store, 4am and 11pm daily.
Hell no.. I really dislike our breakfast menu (I don't like egg).
Don't go near the Grilled Chicken. Usually we only cook when we are holding none and it will sit there for hours.
I eat there! I like the Mighty Angus, adding extra Bacon, extra 3:1 Meat, extra Mayo and lettuce.
ConfusedNooblet1 karma2014-06-02 02:24:07 UTC
Cool thanks for the reply.
How about the chicken nuggets? I love those, fries, and the breakfast items.
DirtyFormal1 karma2014-06-02 06:08:36 UTC
I love nuggets <3
I'm not too sure. I'll check with my TM and message you the answer :)
fordandfriends1 karma2014-06-02 01:04:56 UTC
what is the most ethically questionable thing you have done or been involved in at your time at McDonalds
DirtyFormal1 karma2014-06-02 01:21:13 UTC
I was once forced to hand clean the urinal. Right after that I started looking for another job.
troubledtimez1 karma2014-06-02 10:34:12 UTC
i was too..when i was 15..how old are you?
DirtyFormal1 karma2014-06-02 10:50:38 UTC
I'm almost 17.
alky-holic1 karma2014-06-01 18:33:38 UTC
Is it company policy to replace food that has been accidentally dropped? Because we've accidentally spilled drinks before and it was replaced free of charge. I've heard you also do that for burgers and other food.
DirtyFormal1 karma2014-06-02 10:49:34 UTC
It's not policy, but more of an unwritten rule. Of course, it all depends on circumstance, if the customer drops it on accident, we'll replace it. If it is on purpose, we won't.
DrFishhead1 karma2014-06-01 16:00:52 UTC
What's the worst customer horror story you have?
DirtyFormal2 karma2014-06-01 22:32:21 UTC
Got Frozen Fanta thrown at me a few week's ago
DrFishhead1 karma2014-06-03 01:12:04 UTC
DirtyFormal2 karma2014-06-03 01:19:53 UTC
Well he ordered a Medium cheeseburger combo, and he was pissed off because the cheeseburger only had one pickle. Things escalated quickly and bam, frozen beverage in ma' face.
DrFishhead1 karma2014-06-05 10:56:58 UTC
But he just had a spare frozen soda laying around?
DirtyFormal1 karma2014-06-05 12:05:05 UTC
No, he purchased one with his meal.
andformynexttrick1 karma2014-06-01 16:27:17 UTC
What is your perspective on the US and global strikes/rallies around raising wages and granting workers union representation?
DirtyFormal1 karma2014-06-01 22:34:25 UTC
Good on them. I'm sick of working my arse off to have nothing to show for it.
D0ng0nzales-4 karma2014-06-01 16:59:06 UTC
Who trains the Trainers?
DirtyFormal3 karma2014-06-02 10:51:30 UTC
The trainers train the trainer when the trainers aren't trainers. But then, who trains those trainers?
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