We are the team behind the Wendy’s Twitter account. Ask Us Anything!

Did all of you get significant bonuses and/or raises from Wendy's this year? I would hope so

dear bosses, look at this comment and do as the internet says. pls updoot

Do you need another member? I don’t have a Twitter, and I have no marketable skills, but my friends call me “the beef”

you are hired

To get the job as a Wendy's media writer, what kind of sass test to you have to pass?

You must chug a sarsaparilla in less than 5 seconds without getting sick.

Why did you stop making spicy nuggets!? This is a crime against humanity!

Edit: Obligatory “thank you, kind stranger!” Never thought I’d type those words haha. Appreciate the gold. Hopefully our voices will be heard and we can get our precious nuggets back!

We weren't really in charge of that decision, but we have seen all 18 billion of your tweets about it. The people in charge know you are tweeting about it though, so feel free to keep it up.

Have you ever been chewed out by the higher-ups for comments made?

Chewed out? No. Though sometimes they let us know they don't exactly like certain things lol

yo. yall used to have mac n cheese and it was FIRE. can you let em know I want that back pls? ty.

are you the guy that's been tweeting us every single day for 4 years?

How many people are on the team responsible for sending tweets?What's the process for posting tweets, do you need to get copy approved before posting?

We don't get approval for everything, but definitely for some stuff.

Can you give an example of the kind of tweet you'd need to get approval to post? Just curious.

The McDonald's tweets generally need approval.

All time favourite mcdonalds roast?

That original asking for a friend one.

I mean, it has to be the Black Friday one. I applied aloe vera after reading it.

That was also a fun day

Being savage on the internet is scary for brand teams. How did/do you sooth their concerns?

Success happened before anyone had a chance to be scared. And then we just kept going through mistakes.

How did you get this job?

I posted on this ama saying people call me "the beef" and they hired me

How was the the twitter team selected? Compared to other franchises' on twitter y'all have been on point on the roasting, entertainment & just being funny.

Our Twitter team has mostly been on the account for years. So not totally sure how we were chosen. Maybe because we are all so cute.

Are you all comedians who also do social media stuff, or are you just social media people?

Ummm, one of us was/is a comedian also.

Why does McDonald's ice cream machine never works?

Same reason they serve round burgers, because they cut corners

How does your frosty machine never break down?

Wouldn't say never, but let's just say it's one of the many things Wendy's does better. cough frozenbeef cough

Have you ever gotten in trouble for anything you posted?

Not like big time trouble, but sure, we've been "talked to."

Hey Wendy's Twitter, How much do you think that your account's popularity has actually increased sales? Furthermore, why do you all think that more brands don't copy you?

I think many brands are getting a more fun approach. Poptarts, Arby's, MoonPie, are good examples.

Other brands have quality food to stand behind

That's true they can all get in line and stand behind our quality food.

What made you guys say, “Wow, corporate accounts are boring,” then proceed to become one of the most successful public reach-out campaigns of the year?

We've had this tone for awhile, it just took time for people to notice.

So how do you guys really feel about your competitors burger King, McDonald's, and Arby's?

Obviously we think we are the best. Arby's tweets sweet anime and video game stuff, so no hate there.

Can you reply to this so I have something to tell my parents to be proud of me for?

good luck

Are you Millennials or an older generation?

We're a bunch of youngins

Mostly millennials.

Does the legal weed located wendys locations outsell the non legal?

The legal team is in the room, so.... no comment

You ever coming to the UK?

Maybe. We did a pop up in London pretty recently. You never know.

How do you deal with people's disappointment when they find out you're not a hot animated redhead?

used to letting people down in person. No biggie

Can we get a pic of the team? Curious to see how many of you there are and the faces behind the tweets. Keep up the good work :)

We sort of keep it secret, because it's more about the brand, and not us when it comes to the Twitter.

Can you speak to the nature of your relationship with the Game Grumps?

Well, they're out there tweeting Taco Bell, so you tell us.

You have the Son of the Baconator, you have the classic Baconator, so when will we get the Father of the Baconator, or as I would like to call it, "The Bacon Daddy"?

This is the type of comment that makes you glad your account is anonymous

Have the execs ever been pissed at you for a tweet? And have you ever had a particularly brutal one that you decided not to post?

We do stop ourselves from posting some stuff. Might save those ones for r/roastme

What are your thoughts on A Christmas Prince?

We have watched it every day for the last 18 days.

What's your take on the re-imagining of Wendy as a smug anime girl which spawned tons of fanart?

Some of the art is cool, but some people obviously take it too far because the internet ruins everything lol

Many years ago there was a Wendy's conveniently located within half a mile of my office. It was replaced by a Tim Horton's which has since been replaced by a bank. Not a single morning has gone by that I haven't woken up thinking about having Wendy's for lunch, only to remember that it is no longer a possibility. I start my day, every day, by standing in front of a mirror screaming "Why is this happening to me?!" while pulling out tufts of hair from my head.

So, if you had to choose somewhere other than Wendy's to eat lunch, where would it be?

Maybe grab a lollipop at that bank?

How long each day do you guys sit down and analyze memes?

You mean, how much time do we spend living like cool guys? ALL DAY BABY

Would you rather fight 1 horse-sized nugget or 100 nugget-sized horses?

We'll take the giant nugget pls.

I’ve rarely if ever have had an order messed up by y’all. Just wanna say thank you! Also, what’s the best movie of 2017?

If you've been following, we picked Lady Bird. lol

Why does your Canadian packaging say "100% Canadian Beef" and your American packaging say "100% North American Beef"?

WHERE DOES THE BEEF COME FROM?

Canada is part of North America, but not all of North America is in Canada.

Would you rather eat 1 horse-sized baconator or 100 baconator-sized horses?

So basically the T-Rex with bacon?

How many upvotes do I need for free nuggets for 2018?

We have been strictly forbidden from doing this, our apologies

You guys once sent me a 3D printed trophy for winning the easiest and most delicious food bet of all time (100 consecutive weekdays of Wendy's), so thank you for that. What can I do to earn another?

EDIT: Proof, as requested

Don't know what you can do to earn another, but totally remember that! Glad you're still out here internetting.

https://twitter.com/wendys/status/816498310529875968

Do one of your staff actually play(ed) RUNESCAPE? Or did you guys have to research who the greatest player of all time?

/r/2007scape, /r/Runescape, and I are waiting in suspense!

Edit: this seriously was a LEGENDARY tweet by your team. It really hyped up the Runescape communities!

At least one of us has played runescape

Hi Wendy's Social Media team! How do you guys measure and report on your success? How does the company value social media engagement and track ROI?

It can be hard to track. Impressions, engagements, brand metrics, other marketing mumbo jumbo. People are talking about us, a lot, so that helps.

Do you have a favorite tweet, one that you felt really proud of?

Anytime someone we like tweets at us, like the pro wrestlers, or Kumail quote tweeting us the other day. Or when Overwatch tweeted us, sort of nerded out a little.

How the heck do you fit that much food into the 4 for $4 deal?

very carefully

Is there actually bad blood between you guys and other fast food franchises or is that just fake beef like mcdonalds?

All of our beef is real as heck boi. Don't gets us riled up.

How savage are you?

Randy

Is it one person doing the savage burns or a team?

There are a couple main people that have been doing this (responding to tweets) for years, and a much larger team that helps us do everything.

Who is Wendy's favourite Pokémon?

Gengar

favorite menu item and why? I love the single classic but my favorite might be the asiago chicken sandwich. I need some lunch.

Baconator, because it's the freaking Baconator

What is your favorite meme currently?

r/prequelmemes

What's your favorite Star Wars movie?

anything with Jar Jar obviously

What is your all time favorite tweet?

just any tweet? or our tweets?

Favorite of ours is probably the Wingstop Rap Battles

Consider it Done worked out pretty well for us

What’s your favorite twitter account besides your own?

MoonPie

Guys! Thanks this was pretty fun. Going to try to get back on and answer more later.

When will you bring back the spicy nuggets?

No idea if we're being honest. Maybe one day.

How long does it take for you to figure out a sick burn?

this long jabroni

Was there ever a time when you didn't tweet something because it would be too harsh?

yes, lots of times.

Do you have any hard evidence that a strong social media presence boosts sales, or is actually good for the company overall? Or is it just assumed that having a positive public image is intrinsically a good thing?

Edit: is it just me or is anyone else craving Wendy's?

People say they go eat because of the tweets, and no one has ever lied on the internet

How many 10 year olds do you think you could beat in a fight?

how tough are the ten year olds?

How's your relationship going with Arin from Game Grumps?

Complicated

Of all of the competitors you’ve roasted, who handled the situation best?

WingStop

Congrats to you guys and Moon Pie for being the only brands I follow. What other brands don't suck on Twitter?

Is there a particular tweet of yours that you feel deserves more love than it got?

There have been plenty of golden tweets that didn't get picked up, but some just silently go viral, like that picking cheeseburgers off the vine tweet.

Are any of you redheads?

Temporary hair dye does not wash out as well as it should, so thanks to Halloween the answer remains yes.

Is your only job managing social media of Wendy's?

yes

Is this the Krusty Krab?

No, this is Wendy's

Why did you get rid of the country fried steak sandwich in the mid 90's and will you consider bringing it back?

We weren't even 10 when this happened

how many people are behind the Twitter account?

Every other Twitter account is behind ours, so, like millions.

Do any of you actually eat Wendy's on a regular basis?

Yep.

Is Wendy's tweeting a 40hr per week gig? Is it internal or external? If external, what does the scope look like?

it is way more than 40 hours a week

Has anybody ever been fired for a tweet?

not yet, let's see how the rest of the day goes

How much sweat tea can you chug in 10 minutes?

yes, sweet tea. Based on chugging metrics we'll say a whole bunch of...sweet tea.

Where'd ya get your excellent roasting skills from mate ?

inherited from a smart mouthed family mostly

What kind of education background do you need to get a job on a team like this?

A Masters at the School of Memeology nothing less

The 4 for 4 deal is one of the best fast food deals I have ever seen. How much has this positively increased business since its introduction?

It's been pretty popular.

Being in the industry, I am curious, What system or platform do you use to monitor and respond to posts, and is there an approval process?

They honestly come in so fast at times we have to go native

Was there any kind of award or commission for any of the team members involved on the initial tweet to the kid to get 10 million retweets for lifetime nuggets?

We won quite a few awards, also my mom put an article on the fridge

Favorite Joke?

hold on, grabbing a Laffy Taffy .

What kind of ship doesn't sink?
Friendship .

So, dipping fries in a frosty is fantastic. What about dipping a cookie in it? Also, shoutout to those of you who game on the team, I loved the symmetra shade a while back.

There is no limit to Frosty dipping. DIP EVERYTHING

Why do you roast McDonald's all the time?

Because they deserve it

Will Carter ever get his nuggs?!?!

He already did. When he broke the RT record.

Favourite video game?

Breath of the Wild

When can we get the old fries back? The big ass steak fries.

we probably won't go back in time, but maybe we'll advance fries in the future or something