Former Geek squad! AMA! How we ripped people off almost all the time!
used to work for geek squad for a couple months...there some AMA out there but all kinda avoiding the truth which is, People got ripped off ALL the time at geek squad. Never EVER send anything there.
felt really bad for all the people that got ripped off.
i.e. Our go to solution was always an OS recovery where you paid $150 to have us reinstall your OS. MOST of the time we also charged to have us back up your files ($80) and then transfer it back. OOH also then made you "find" the os disks (really they are partitioned on your HD) and if not....buy a new one from our conveniently placed shelf of software right next to us ;)
edit: worked at bb during college. majored in CS and MIS and tinkered with computers since i was a kid. only worked at bb since it was close to my campus and honestly...i wanted the employee discounts. finally quit after taking way too much crap from customers complaining about getting ripped off and managers insisting we ripp em off.