it felt horrible.....there were legit people who were completely devastated that were really old, 50s-60s and had no idea but to "trust" us.

but as time went on, you kinda got used to it. it stopped becoming harder especially to the assholes that would come in and make your life like hell. it was a vicious cycle, customer would be a dick, you rip him off(delay like crazy! 2-3 months delays!!! or upsell like crazy, tell em your hdd is broken, and your ram blew up, motherboard fried, they have to get new ones) and they get mad at you for all that and be bigger dicks. some many computers were honestly perfect, but we replaced it for you anyways

but i was extremely nice to people who were nice to me. i wouldnt charge you for a lot of things, throw services on the house, charge you like 10 bucks (lowest thing i could charge) for like $500 worth of services i should have charged. i would go out of my way for you if i liked you. simple as that

of toolbars?

cant remember....they all were just so horribly f*ed up. like how you screw up your computer that bad is beyond me

worst machine: some dude came in and complained about his laptop not working. consulting is free so i boot it up. sure enough takes like 15 mins to boot up. when it finally loads....there on his desktop is child porn.....talk about awkward......till i tell my mananger and calls the cops...even more awkward :X dude tries to run which he does, but leaves his laptop behind for the cops. #fail

Honestly speaking, i hate to say this but there is more ROI in buying a new one vs. fixing your current model. the people who currently have an issue with their computer who is not tech savvy enough to repair it on their own(google), will not require a computer of crazy sophistication. Laptops are cheap now, 300-400 for something that can satisfy your needs. also most laptops that are broken are not new, they are on average 1-2 years old. its cheaper to upgrade to a better faster laptop then it is wasting enough money to repair it.

quite possibly... :0 pirating off pirated music makes the world go round

for small electronics, non laptops, its pretty much a replacement plan.

go buck wild, stay away from water, and return/replace it all you want.

i have a warranty on my jawbone. spent 120 on it and a 15 dollar plan for 2 years.

i have upgraded my jawbone every time a new one came out. even went to a different brand and just renewed my warranty when 2years expired. went through at least 15 pairs of jawbones :)