IAmA 911 Operator and Dispatcher. What goes on in the Law Enforcement side of 911? Ask me anything!
Proof Here: https://imgur.com/a/Yzp31YM
I am a 911 Call Taker and Police Dispatcher of 2 years. Please keep questions limited to Law Enforcement as we separate Law Enforcement and Rescue, therefore I do not know the Fire Department side of things.
No questions are off limits! Please keep it respectful.
What to take away from this post While this is something fun I wanted to do, education is important. We do not spend enough on educating the public of how to use or talk to 911...so here's some helpful tips.
Give me your address. If you are in a situation to where you can not speak a lot and can only say your address...make your one sentence the address. When you give me an address and no context, I'm betting theres a reason you gave me an address...the police are coming.
If you can not speak, press a button on the phone. Acknowledge that you can hear us. The pizza thing is not helpful. There is no book of 911 Pizzas where we know mushrooms = this or that. The 911 operator should be capable enough to establish a system with you through phone button presses or be able to pick up you are in danger with your strange responses.
Did I already say give me your address?
Do not yell at us. We are asking you a million questions. Every question has a reason it is being asked. Just answer them.
If you accidentally dial 911, stay on the phone. Simply explain it was accidental. It saves us time and resources.