I've heard some bad things about operators who just lose their sanity and start being rude to people and quitting in the middle of calls. How does your agency work to curb potential mental health issues? Is there a training program in place to keep an eye out for when an operator needs a break?
Jennabear822 karma
I've heard some bad things about operators who just lose their sanity and start being rude to people and quitting in the middle of calls. How does your agency work to curb potential mental health issues? Is there a training program in place to keep an eye out for when an operator needs a break?
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