Most of you probably know and love the names of the chocolate we produce. I work for Ferrero manufacturing plant where we produce anything from Nutella to your favorite flavours of Tic-tac's. I've worked in almost every department available on the site so ask away!

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Comments: 201 • Responses: 45  • Date: 

HorribleComments60 karma

What happens to all the naughty children that get stuck in the pipes, fall into the garbage furnace, filled like a balloon with blueberry juice, etc.?

beefroast63 karma

Erm, I think they become permanent employees. Ive seen some workers there that are plump enough to look like violet in that one scene.

SirConcision21 karma

How much do you get to take home? Have you gotten sick of any of the products?

beefroast24 karma

You can't take any of the chocolate home with you because a security booth prevents that. I've grown a bitter taste for the Ferrero Rocher products. Mainly because we manufacture great amounts of them that we always have extra in our lunchrooms. But we do get annual gift baskets with all sorts of Ferrero-based products with all sorts of chocolates most people never have even heard of.

SirConcision12 karma

Why would they manufacture "rare" candies that most people have never heard of? Is there some very specific consumer group that eats them?

Do you get any kind of employee discount?

beefroast17 karma

If you're american, you can get all sorts of rare flavors of tic-tac's that only some or no countries have availability to. Ferrero produces specific italian products such as Supercrema, kinder cereali, ferrero duplo, etc. all because they are originated from Italy.

basement_kitteh6 karma

Since I saw Nutella in the description, and now all the yummy Italian candies you just listed, I'm confused: do you work in the US or Italy? Or somewhere else..?

I see most of the Nutella jars sold here in the southern US have their manufacturing place listed in Canada. I can't still decide how much difference there is with the real, fresh, Italian made Nutella and the Canadian one, but I guess if I had to make my pick between a US or Canadian made, it'd be the Canadian. No HFCS for me thanks. Makes it sometimes really hard to find a US made chocolate (at least 70% chocolate) that would not list HFCS or corn syrup in them, so I usually end up getting European chocolates...

What are your favorite candies and chocolate? Including the rare ones in other countries.

Can someone PLEASE do something to change the stupid law that bans importing Kinder eggs to US? Those are the only real Easter candy especially for anyone who grew up in Europe...

beefroast10 karma

Yes, I work in the Canadian facility. We mainly resell nutella to the US as our biggest export. Our nutella is rumored to have less sugar and more flavor in comparison to the states. Some stories tell that US manufactured nutella can have a sugar content as high as 50% which is bogus. Probably the rarest chocolate i've had is the Ferrero Küsschen. Its only available in Germany to my knowledge. I actually only found out recently that this whole Kinder Egg ban is causing people to smuggle in large quantities of kinder eggs to the near 50,000's. So if you want the chocolate that badly you can get it. You just need the hook-up haha.

brady2520 karma

Does your company employ creepy orange singing little people?

beefroast79 karma

Ferrero employs a lot of Irish folk.

unmined20 karma

Have you ever been forced to pack fudge?

beefroast36 karma

I'm not a fudge-packer.

Newsuperstevebros9 karma

But did you ever have to do it? Like, your boss tells you "Pack my fudge or you're fired."

beefroast7 karma


sickethunder19 karma

Do you consider white chocolate to be real chocolate?

beefroast20 karma

Of course.

MeetTheseIronFists14 karma

... do you ever get to take home free Nutella, or do you get a discount?

Also, do you ever come home smelling like your products (which probably smell really good)?

beefroast19 karma

We can't take home free jars of nutella, but they do sell some of their product every couple of months or so to the employees. If I work in the Tic-tac department I usually come home smelling like the sugar water they use in the sweetening phase.

fazon2 karma

Do you get to buy at a discount?

beefroast2 karma

unfortunately not.

Chefmalex13 karma

In all seriousness, what's it like making Nutella? I heard there's like 1000 hazelnuts in a jar. Is that true?

beefroast20 karma

Messy. There's too many hazelnuts that go into the shredder to count, but it's definetly up there.

rednax120611 karma

I've heard "There is a limit to the amount of insect legs that can be allowed in commercial chocolate. That limit is not zero." Any truth to this?

beefroast8 karma

I wouldn't know the exact answer since all types of the chocolate are made around the world. But if you want to be optimistic (and grossed out) the number is probably somewhere around 5-10 and the slight chance of finding around 2 rodent hairs is possible.

skaterfan9311 karma

How much chocolate do you eat on a regular basis?

Liam10028 karma

What is the best and worst thing about working in a chocolate factory?

beefroast22 karma

Free chocolate in the lunchroom is always nice. The worst thing is probably the amount of walking distance it takes to get from one side of the facility to the other. Other than that it's been probably one of the better jobs i've had.

Steinrikur7 karma

How long ahead do you do seasonal stuff (Easter, Christmas, Valentine)?
Basically: how old is the chocolate we eat?

beefroast13 karma

We start Christmas in June. The chocolate isn't old at all to even notice. It stays cool and dry so it lasts longer through production.

babush997 karma

do you get to eat the chocolate?

beefroast11 karma

Only if it's broken box policy.

Mattynz16 karma

Does the box ever "accidently" break?

beefroast43 karma


applepi667 karma

How often do you spit and/or eject bodily fluids into the chocolate you make?

beefroast20 karma

and/or eject bodily fluids into the chocolate

You couldn't have phrased that in a more grotesque way. But to answer your question, not at all.

squizzerls6 karma

are they really putting air into the chocolate to increase profits?

beefroast17 karma

Absolutely not. You get what you pay for when it comes to Ferrero chocolates.

paullim04166 karma

What is the temperature in the chocolate factory?

beefroast10 karma

Usually around 16.2° C on a good day.

MyOpinion25 karma

How do you feel about the smell of the chocolate factory?

beefroast12 karma

At first it smells great. After a few months or so it becomes a bit bothersome, but then you get over it.

anonlawstudent5 karma

A few questions:

  • How did you get to work in so many different departments?
  • If you're comfortable answering, what's your salary?
  • What's your favorite product?
  • Are there any safety/hygiene/quality control features that might amaze a layman?

Thank you!

beefroast13 karma

*I get assigned to work in departments just because they know that I can do it. Most work is all similar line production so it's not rare to be transferred throughout the plant. *For what I do, it pays well. Plus I am young so it's all savings for me. *Kinder Bueno. It's too bad we don't get it here in north america. (At least not to my knowledge.) *You have to wash your hands twice before entering the floor. Also if anything hits the floor, its automatically garbage. Seems like a waste but this is coming from a guy who spilled 96 kinder eggs on the floor once.

Andrew8134 karma


beefroast4 karma

WHERE?!? I've been searching near and far and haven't found a market that sells it.


Do you have a lot of overweight co-workers?

beefroast11 karma

There's quite a bit.

AskeGW4 karma

Has anything in the factory ever gone horribly wrong?

beefroast22 karma

One day I was coming in for my shift and people were saying that there was bugs in the nutella system. I was shocked because I had never seen a single bug since I started working there. It created mass confusion between all the workers there as rumors spread like wildfire. It turns out that they used the term 'bug' loosely to represent a 'glitch' in the computers of the machines. Ever since that happened no one has used the term bug again.

noxlux6 karma

How does a candy factory keep the bugs away, in such way that the pesticides don't make it into the product?

beefroast12 karma

There's hundreds of traps spread throughout the entire plant that attract bugs like flies, ants and even rats. Plus, the constant noise and activity running 24/7 keeps things like spiders from ever making homes. Its also pretty cold so all the bugs are wherever they go in the winter.

acedelaf3 karma

How long does it take for the raw material to come in and then produced into a product? What is your raw material? Cocoa beans or some sort of premade syrup? What do you do for quality control? About how much do you produce a day?


beefroast3 karma

Sometimes it can take months for packaging to arrive. I'm not a quality supervisor but i do know that we have a team that goes into our warehouse and marks skids based on adequate quality. The only real raw materials we receive is the ingredients for making the wafer inside of a Ferrero Rocher.

callddit3 karma

What is the most disgusting thing you've seen happen at the factory, and how often do employees eat the product while on the job?

beefroast12 karma

It's not that the factory itself is gross, but some of the temps that work there do some pretty nasty things. I watch people cough into their hands and continue to work after doing so. Those people don't last very long as employee's fortunately.

HoneyBadger933 karma

Hopefully this AMA won't be like the Krispy Kreme one a few days ago...

beefroast8 karma

I didnt get to reading that one. I read the peanut butter one although. So i was inspired to make this AMA.

DocMudkip3 karma

Has anyone ever applied and on their first day of working or on the tour almost died from a nut allergy?

beefroast13 karma

There's processes in registering that prevent such things from happening. But there was this one guy i used to work with who couldnt work with the Rocher's because of his acute allergies to hazelnuts. The one day he was forced to work on that line and his face swelled within an hour so he had to leave.

enferex2 karma

What is the most unusual concept product tested but never made for public release?

beefroast5 karma

Halloween Kinder Eggs. I think they were trying to appeal to the toys making them more halloween themed. But in reality kinder eggs are expensive and can't be given out in large quantities.

Lekkers2 karma

Has anyone ever been fired for doing something gross to the chocolate? If so, what did they do?

beefroast7 karma

This one girl puked on a skid of formplast plastic containers. Rumor was she was on Oxy 80's while coming to work. Never seen her again after that.

oasis2213 karma


beefroast10 karma

Oh my god, they might have...

iamaredditer2 karma

How good is fresh chocolate straight off the line?

beefroast3 karma

It depends what station your at, and what end of the factory you're in.

Whitentaco3 karma

Where does the best and the worst chocolate come from.

beefroast7 karma

Italy. It's all about personal preference.

MTurminator212 karma

In your opinion, what's the worst product your company has ever produced?

beefroast12 karma

Cinnamon Tic-tac's. Man was I disappointed. I thought it would taste like actual cinnamon, not that burning cinnamon heart stuff.

tomderp2 karma

I see you're a fellow Ent. Toke on my friend

beefroast1 karma

Stay up.

blackredgoldcat2 karma

What's the education required for that career? If I was willing to work there, would I require any past experience?

It sounds like a pretty awesome job.

beefroast4 karma

There's all sorts of opportunities for careers there. They hire for such fields as Mechanics, Engineers, Quality Supervisors, Systems Technicians, Cleaning Services, etc. If you want to be a regular assembler it only takes a high school degree and to be 18+.

molrobocop1 karma

Do you have access to Ferrero Mon Cheri?

My wife had me bring her back a ton from Germany. Not sure if they are sold in the US.

beefroast1 karma

I think it comes in the Christmas Gift Bags, but i'm almost certain they aren't for resale in the US or Canada.

dietrich291 karma

What benefits do you receive? (If there's any besides the ones you already mentioned)

beefroast2 karma

Workman's comp. That's about it.

yvonnemadison2 karma

Wait, you said you were in a Canadian facility. Which province (may I ask?), and what about the federally mandated "benefits" we have to be offered/given?

beefroast2 karma

There's two Canadian facilities in Ontario alone but they are the only one's in Canada. We also receive federal benefits if we make sure that we are all providing out own safety gear. WSIB does pretty good too.

kapipulka1 karma

Any strike action? What are the bosses like? What are the conditions like?

beefroast2 karma

No strikes, people are payed well, and they're happy. New bosses happen all the time due to rotating shifts. The factory itself is generally very clean and maintained.

MedicinalLeech1 karma

Roughly how much chocolate does the factory make in a day?

How often is a batch thrown out because of a mistake?

beefroast2 karma

Idk exact figures. Batches of chocolate are either re-made or thrown in full skids all the time.

Koupz1 karma

is your boss someone like willie wonka? or johnny depp himself?

beefroast6 karma

Soo many Willy Wonka references, but no. I have new supervisors every week. Rotating shifts prevent you from even building a reputation with your line leads.

orionsshoe-4 karma

How many bugs are in my chocolate?

beefroast7 karma

None. It's extremely difficult for any type of bug to live in the factory because of how much noise there is.