vandlorian

Yes! We have two regulars. One is very open about his purchases and one is pretty shy. He used to come in an men's clothing and pretend to shop for his wife. He's come a long way though. I personally work with him once a month. We size him and let him try on bras. He comes in on Mondays when it's slow and takes the very back room. He personally requested to have me tell him when the fitting room is empty so he can exit. He doesn't want to make other customers uncomfortable. He went from being Phil when I met him, to Sarah today. I've been honored to be a part of his transformation.

Everybody deserves to feel good.

I can honestly tell you that I have sold lingerie to customers under 18 maybe two-three times in the three years I've been there. It's painful. We don't like to see it. Some oft associates try to offer a bra and panty set instead of the hardcore lingerie just because its more mellow. But we have to cater to the customer.

We had one gentlemen who masterbated into our pants drawers for a week straight. After filing 7 police reports, they sent in an undercover detective to catch him. He was 65.

They're strikingly honest about what they find sexy or interesting. They will tell me right away if they like something vs. saying, "I don't know...maybe." They're also honest with pricing. They will say,"I only want to spend $75", so we know exactly what to show them.

They will also tell us if they aren't having any luck. I had one guy tell me, "No offense, but everything you're showing me is hideous. She's 35, not 21."

We found something he liked 5 minutes later.

Not all associates are going to be the best fitters. And to be honest, it all depends on how closely the managers actually enforce practicing and learning how to do it. You may have gotten a poor fitter. I also know that the general census among redditors is that Victoria's Secret associates are a bunch of idiot monkeys with a measuring tape.

Some people are good at what they do and some are not. I've had to let people go because they just can't figure it out. The bottom line is that you shouldn't leave without being seen IN the bra. That responsibility doesn't rest with the customers, we should be encouraging you to show us.

I can honestly say its very rare that I have a customers complain about their fitting. I always ask in the final bra size I choose,"how do you feel? Are you comfortable?" Maybe 1/15 times do they say no. I've been doing this for a while, so this might have everything to do with my accuracy. I can tell you that retail has younger associates who are sometimes unmotivated and unwilling to learn. There is also the simple fact that turnover is VERY high in retail, so in any company, its difficult to find a true expert. Especially in a larger company where there's not a lot of incentive to move forward in your development, such as good pay, advancement, and benefits. This is not offered to our part time employees, which is 95% of the people you're being helped by.

Lastly, we don't have a giant selection of sizes. So a lot of associates are confused or nervous when they're faced with a size they aren't familiar with. If you truly believe you are a size that Victoria's Secret doesn't carry, or you can't find a store that will fit you correctly, go to a boutique. They tend to spend a lot more time finding your EXACT size and will go smaller in the waist and larger in the cup to create a more personalized fit. Some people need this extra attention to their size. Some people don't.

I have associates who can't wear our bras because they just don't fit them. I also have plenty of associates, including myself, who don't agree with the way we measure. But it's what we're paid to do, so we do it. And then when you're in the bra, that's when we try and make the right things happen.