Highest Rated Comments


tradezero_dan3321 karma

TradeZero makes money on short interest and short locates. RH doesn’t allow shorting. Every firm out there must post their 606 report for order routing. We make about .$70 per 1000 shares while the boys at RH make $2.60 per 1000. That difference translates to price improvement for our clients and not $ for us! In addition, non marketable limit orders are routed directly to exchanges like NASDAQ. This can be verified by viewing the 606 reports on every brokers website. Including ours. We also make $ on margin interest and finally on platform subscriptions.

FULL TRANSPARENCY

tradezero_dan1862 karma

FUCK NO! And we've been approached

tradezero_dan1796 karma

Well there were at least 100 F bombs thrown at them. I was like theres NO WAY we are shutting these off. Shut me down, do what you have to do, but this is still America and who are you to tell people that they cant trade their $

tradezero_dan1290 karma

And honestly - this is showing which firms are actually on the side of their customers, and who is just posing in their PR materials. When push comes to shove, Robinhood and IB refused to stand by their customers.

Customers must revolt, or it will happen again and again. Vote with your business.

tradezero_dan839 karma

We are always trying to ensure that the platform is up 100% of the time. There are a ton of moving parts to these systems. We are aware of some users experiencing down time on the web platform this week, we are implementing the following steps:

A back up simple order entry form so that web users will have a back up, in addition to the mobile app. In addition, any web user that wishes to try the Pro platform, we will provide it free for three months. Just come to the live chat or email us at [[email protected]](mailto:[email protected]) and we will enable the Pro free for three months.

Our whole engineering team was fighting like crazy to keep things live yesterday - downtime is horrible, and we work our asses off to avoid it. That said, like u/rykerrk said, this does happen occasionally for any trading firm.

We managed to scale to 100x the volume in 2 hours. In comparison, Robinhood was down for 48 hours straight last year.

That’s no excuse though. We want to curb stomp them on stability AS WELL as functionality. Our VP Engineering is very much on top of our scaling requirements, and performance will CONSTANTLY improve.