tkmountainman

Landlines being dropped and a disdain for pollsters makes me wonder about the credibility of polling. What do you think?

As a labor Union representative I often have to be present in highly charged emotional situations. In order for me to properly represent folks I must remain analytical and observant. I often feel deep empathy but fight it off in order to deal impartially with facts. I fear to be described as cool or cold. Is there best practice professional mannerisms to show empathy to an emotionally distraught colleague?