therosseverett

Would you consider yourself a master baiter?

Hey! Huge fan of your work (not being sarcastic, I love fast internet)

I am currently going through something with my UVerse that has had a technician come out to my house 3 times already and the last one left me with 0 internet connectivity. At what point is it actually the technicians fault if ever?

I'm always really nice to the techs because I figure they're just doing their job and my outage isn't their fault. I always offer them a beer when they're done as well (except one time we ran out of beer so he took a hard cider instead)

I miss my internet :(

Side note: I called again and the person on the phone said there was an outage even though my neighbors with AT&T had Internet. I'm panicking here.

Thanks for answering! I like my tech a lot. Cool guy.

I also got the vibe from him that there's some friction between inside techs and outside techs