somintyfresh

As a country that would love to have media streaming (Netflix, Hulu etc.) readily available, do you )as a company), aim to release 'unlimited' or data limit free deals as the NBN reach increases, so that these sources could be more efficiently used in Australia ?

I agree a 1TB plan could be more than enough for an end user, if it was offered with a more flexible peak/no peak time frame? We currently have a 250GB/250GB on/off plan, and while each month we tentatively use towards that full amount in the on peak times, because of a short and unusable time that the off peak is set, much of that half of our data limit go unused. If that full 500GB was offered as a full month quota with no time restrictions, I could see why offering an unlimited plan may be of little use.

I guess my question stems from us having a plan that tethers half of our data limit to an 'off peak' time that as such, doesn't grand us full potential of our limit (in reality, anyway), and we often teeter on the limit of the on peak when we would be more than fine if it was offered as a 'any time, all month' quota. If the full amount was available at all times, I agree that a unlimited plan would likely be pointless.

Certainly have great customer service, my family has been with them for approximately 10+ years (since it was ozemail back then!)

To be honest, I probably opened with the wrong question, and you're right about the under utilisation of off peak. Maybe not a complaint as such, but certainly more of a curiosity thing, and it's certainly interesting getting other information on it. And thank you for explaining the idea behind unlimited plans :)