snowmanpancakes
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snowmanpancakes6 karma
I work on a crisis line as well! Let me just say thanks for being awesome, because I know how stressful it can be sometimes! I'm a psych student too and I can't believe how much this is going to help me in the future with communicating with clients.
What do you think was the most important thing that you were taught in your training? What comes in handy the most on the line?
snowmanpancakes6 karma
wow I wish I had the use of a supervisor. We have to talk and research at the same time. We can put them on hold but crisis calls, even after you've talked them down, aren't ones you want you put a hold on.
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