reposthaterwithlove

I have a question dealing with the OPPOSITE of harassment. The debt collector in new Jersey took over my wife's school loans while we were stationed overseas. Now, the debt collector is dinging her credit monthly but refuses to return our calls, answer our emails or give us an opportunity to pay it off. We have had 2 separate financial advisors attempt to get in contact with them and both have been left high and dry. This has been going on for 18 months. We are not sure what we can do now, any suggestions?

Edit: Forgot to mention our realtor's attorney contacted them as well but was restricted to do much because they were in a different state.

Thank you for the response. I DM'd you.

I know right? That is the only thing I can think of is they are using our debt to make money. The thing is, we both have great credit and tried paying it off the DAY we learned it had been bought out. The seemingly illegal part is the forbedance we had filed for expired the day before they bought it. And now zero communication.