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quinnsical3 karma

First of all,it's a great thing you do and I think this post should have more up votes. I guess I have two questions. 1. What is the most stressful call you've had or heard about by a fellow volunteer? 2. I've been told that all of the calls that come in are recorded. Is this true? If so, for what purpose? If not, what is a possible purpose it could have?