ogh

I'd say it's a win.

To lose is to go out of business and lose everything for the original operator.

I posted this not too long ago and Id like you to change my mind about game stop:

TLDR don't buy shit at gamestop. Go to target or other places cuz their policies are better for ya

Why is it that game stop, a specialty retailer of consoles and games, can not meet or exceed the customer service standards of non-gamercentric competitors like target or best buy...

This is more of a rant, but my experience has convinced me not to go to gamestop for my gaming needs..

I purchased an xboxone 2 days before the price dropped by $50 recently. Anyway I end up spending almost $600 for games, headset, live, etc. I go back in to gamestop 2 days later once I found out the price dropped to $299 from $349. I ask very nicely on what their return policy is. I've already opened my Xbox so no dice on returns. I ask for a price adjustment and she declines my request. Store policy.

Im not asking for an exception to store policy, but maybe just some good customer service. The employee did not offer any help and appeared smug in explaining the stores policy. I guess I'm the sucker here and she wins right?

I know delivering customer service and adhering to store policy is hard to do simultaneously at times, but in this case, I feel that gamestop has alienated their customer base and definitely lost me as a customer. Not out of spite... But because the store policies are simply not as good as other retailers like Walmart, target, and best buy.

End rant.

Edit: I've been told this is actually up to the store manager's discretion, which passes me off any more. Still won't be shopping at any gamestop if I'm gonna have to sweet talk the manager to get some service