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no_mental_filter1 karma

When I buy sneakers I wear a 9 US sizing. But when I went to Macys to buy some nicer shoes (Bally or Johnston & Murphy) I wore a size 7.

If I buy some shoes from your store which size should I get?

Also, can you help me to understand why there's such a big size difference between sneakers and other shoes?

PS, your sizing guide is 404 Not Found: http://www.rancourtandcompany.com/sizing-guide

Edit: The link works now.

no_mental_filter0 karma

It sounds like what you're saying is that the price listed for the shoes on the website isn't actually the price you'll pay.

Do you have any documentation on your website that would give a customer an idea of how much they would pay after customization?