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monstere3163 karma

Used to be a dispatcher, it'll show up on the map as the nearest cell tower. After some time it may relocate to a radius of where the person is calling from but not always accurate. As far as getting information from the provider, they have special lines for emergency services, and I'm not sure how it is now but you have to request it, they'll fax you a authorization sheet and you fax it back. At that point they'll begin pinging the phone and updating you. It's more accurate to call from a landline.