Interesting! I also worked at a box office at a casino that used Ticketmaster, but we absolutely had control over some of the good seats to an extent. Couldn't be super obvious about it and wouldn't do it on super popular shows. But we held tickets for so many different things - media, community (tribe), artist, giveaways, VIP, business council, etc. with so many good seats on hold, if the community seats weren't selling well it was super easy to just swap out the community holds and get someone tickets in the first 5 rows. We also had the ability to go in and snag tickets before the presale/on sale although that was a huge no no and fire-worthy so people didn't do it very often. I'm also curious if your VIPs were crabs about it haha! I remember so many people feeling so entitled to tix in the first 10 rows, who were not anywhere near our highest level of play. Fun to read your answers though! Thanks for doing this!
misscalculates6 karma
Interesting! I also worked at a box office at a casino that used Ticketmaster, but we absolutely had control over some of the good seats to an extent. Couldn't be super obvious about it and wouldn't do it on super popular shows. But we held tickets for so many different things - media, community (tribe), artist, giveaways, VIP, business council, etc. with so many good seats on hold, if the community seats weren't selling well it was super easy to just swap out the community holds and get someone tickets in the first 5 rows. We also had the ability to go in and snag tickets before the presale/on sale although that was a huge no no and fire-worthy so people didn't do it very often. I'm also curious if your VIPs were crabs about it haha! I remember so many people feeling so entitled to tix in the first 10 rows, who were not anywhere near our highest level of play. Fun to read your answers though! Thanks for doing this!
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