mak101

I ordered my Synek 11/9/15 and was told I'd have it by the end of November. Needless to say, I was left hanging and didn't actually get it until12/24/15. When it finally did arrive, there was no tap!! Contacted customer support and was told they'd send me one ASAP. Here it is 1/14/16 and still not one drop of beer from this countertop ornament. I feel like i've been given nothing but empty promises from your company and am pretty disappointed with your inability to deliver on what you said you would do. Why lie to your customers if you're trying to be completely transparent?

Contacted customer support via email again and am awaiting a response. I understand you are still a small company, but it sure would be nice to have a number to call and talk to someone in person rather than these countless email exchanges.