jowrdy

First off, good job for doing what you do and secondly I'm Dutch and not American so things most likely will be a bit different here. Do dispatchers ever try to keep you occupied if you call? Two years ago our chicken barn was on fire and I called the Dutch version of 911. I got the feeling they tried to keep me on the line just to prevent me from doing (possibly stupid or dangerous) anything.

Is that a thing that gets done or is there a big chance I imagined that?

Yes you are right, but other channels like extra credits have chosen to be safe and not use the symbols