What is your policy on putting callers on hold and why would that happen? A few years ago my friend called in a really bad depression, he was put on hold by the volunteer so he hung up and attempted suicide. I found him in time. For a while I was so angry that his last attempt for help pushed him over the edge, I could never understand why he was put on hold.
jonforgottheh99 karma
What is your policy on putting callers on hold and why would that happen? A few years ago my friend called in a really bad depression, he was put on hold by the volunteer so he hung up and attempted suicide. I found him in time. For a while I was so angry that his last attempt for help pushed him over the edge, I could never understand why he was put on hold.
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