ilovepuscifer

I recently witnessed something quite horrific in an airport in London. We were all waiting in line at the boarding gate and someone on the staff approached us to say that there’s too many bags to go in the overhead cabins and she’ll have to take some and put them in with the checked in luggage. Some passengers were happy to give their bags but a lady explained that she had some fragile and somewhat valuable things in there and she’d prefer to keep it with her. I won’t go into the details of what happened next but it ended with the bag being snatched from her hands and the lady crying and threatening to sue. So my question is have you ever seen something similar happening and do airlines really have that kind of power? Because to me, it seemed more like abuse and I was fuming.

It’s easy for you to say but when someone pays good money and need to go somewhere, I totally understand them freaking out. So my question is, how do flights get oversold and what is being done to prevent such absurd thing from happening in the future?

That sounds like it should be illegal.