When I'm talking to someone on the phone with an issue and they try and sell me something else during the wait, is someone listening in on the call and coaching them to ask them to sell me something? Or is that them on their own just having to meet some quota?
illusivezeal2 karma
When I'm talking to someone on the phone with an issue and they try and sell me something else during the wait, is someone listening in on the call and coaching them to ask them to sell me something? Or is that them on their own just having to meet some quota?
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