idreaminmeme

The craziest part? Zimbardo was so drawn in that he forgot to question its morality. He only shut it down when his student/gf pointed out how wrong it was.

Gotta do cwazy cupcakes, too.

Check your bill every month. Make sure they aren't claiming you are renting your own modem.

Not only did they claim I was renting my own modem from them, they threatened to send me to collections.

Now, this is what happened:

End of Dec 2011. Called Comcast to shut off service in approx 1 month (Jan 22), as I was moving. Could not transfer service because place I was moving to already had Dish. Got a confirmation number. All good.

Jan 19: I take all the Comcast gear to my local Comcast store. Every cord, the remote and the DVR. Showed my confirmation number. Got a receipt. They asked if I had a modem. No. I never rented a modem from Comcast in my life. And CLEARLY there are no rental charges anywhere.

One month later (incidentally, at the same time I was turning in my moving company to the govt and the BBB for fraud and recouping my $3200), I get a tasty letter from Comcast. Return our modem.

Lol wut.

I called and gave my receipt number. They said a modem had been rented out to me on Jan 17.

allofmywut.jpeg

Why the FUCK would I set up a cancellation date a month in advance, take my gear in 2 days before the cancellation date, have a Comcast employee check AND CONFIRM that I turned I'm all my equipment - just to check out a modem I couldn't even USE, two days before I left town?

I spent over 2 months on and off the phone to clear this bullshit up. At least 7 hours of phone time. The first call - they told me they had to search the warehouse to find my modem because maybe it got lost and was accidentally checked out in my account instead of being tagged for reinventory. Buddy, how do you not understand the words coming out of my mouth? I never had your modem. And how the FUCK can you scan in a modem on my account when I hadn't been to your location since I got my gear A YEAR AND A HALF AGO?

I don't know how I managed not to explode on the phone calls. But I got stressed out enough that I lost my appetite and gained weight, so I had that going for me. To be sent to collections would be REALLY bad because I was looking for a job in finance and I had just my old job and moved home - I looked like an unreliable, job-hopping dinglebot.

Oh, but it gets better.

14 months after I moved I moved again. Only service providers were Comcast (the devil) and AT&T (the Dugan clan of devils: 2 parents and 19 kids with 1 on the way). So, I picked Comcast.

Turns out FedEx couldn't deliver to my apartment. Fucking great. So, I asked to get it from the FedEx warehouse. 15 min away. Lol nope. Had to travel half an hour away to get my cable box, remote control and cord. Not even a DVR. A cable box. Because fuck paying another $50 for a DVR and goddamn channels I will never watch.

Then the fuckers couldn't figure out how to turn on my Wi-Fi for 3 weeks. End of the third week they said they had to flip a switch in a warehouse and it would take a week.

I flipped my shit. They turned it on in half an hour.

ALSO, I'm supposed to have like 50 channels. I get maybe 17. Luckily, I use Netflix and Hulu. I only have cable because just getting WiFi is more expensive than bundling cable and WiFi. When I bitched about the WiFi I got a credit and 3 free months of HBO.

One month later, that tasty letter again. Hi! You have our modem! We are going to charge you up the chocolate starfish for it and backdate it to your date of move-in.

Oh HELLLL NAW

Called them up. Cited all my prior documentation. They backed off.

Then 5 months later, another letter. We are upgrading our shit and we strongly recommend you get a better modem. How about buying it from us for $80?

That got the circular file about 5 times in a row.

Nine months after move-in, another fucking letter. Hi! You have our modem! Please pay us half your paycheck.

OH FUCK NO

I was quiet but assertive on the phone. They backed off and gave me 3 months of free HBO.

Since then, nothing. But I am going to go check my bills. Again.

TL; DR Comcast couldn't find its ass with 20 hands, a flashlight and GPS.

Did the women even look alike? Was there a 100 pound difference? Different hair color? A cup vs DD?

Sudoku? Flappy birds?