Thank you! Finally someone who understands that its best to be real with a customer rather than always faking a smile! I have been pulled aside many times by managers who don't understand this. I love this term, mirroring. I'm gunna use that, thanks!
hellohoney216 karma
Thank you! Finally someone who understands that its best to be real with a customer rather than always faking a smile! I have been pulled aside many times by managers who don't understand this. I love this term, mirroring. I'm gunna use that, thanks!
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