gcmgr

Anything goes? That's how most customers treat it. Every sales person you talk to is paid 100% commission. It's technically fade against draw, but that's for legal reasons. Anyone not fading their hourly rate will be removed from the company in a few months time. That's why everyone you talk to in the store seems so hungry. They are. You need to use this to your advantage.

Our industry is not a very high margin one for most items other than accessories, and still not all accessories make money. Strings, for example, make about a quarter each. Guitar cases? About 60% margin.

If you find something you want, and can afford to buy it right now, tell the sales guy your intention to buy for the right price. Don't make an offer just yet. He will give you a few "fight backs", price protection policy, asking if you have seen it cheaper, etc. Ignore this. Wait for him to be done and politely ask for him to get a better price from the STM (sales manager). The STM won't want to talk directly to you, so sometimes asking to speak with him can help you get a better price.

Once you get the initial offer, depending on the price of the item, ask for about 15% more discount. They won't be able to do this, but it will get them to drop the price further. If the price isn't something you're ok with, walk away. The sales person you are talking to does not have the authority to walk a deal, and will actively try to keep you in the store while he gets a manager to lower the price. This will only work once, the second time they will let you walk.

There are a lot a small things to consider too. Tickets with a high IPT (items per transaction) will get better discounts. Single items already on sale? Not likely.

Welcome Home - Coheed.

More than I'd like. We mostly 'don't ask, don't tell' but if I see if affecting quality of work, then they get sent home. We do not drug test, for obvious reasons.

In my store I can't say, because it would give my location away. But on the west coast I've looked up transactions for Eric Clapton, John Mayer, Billy Gibbons, and more. The store in Hollywood gets some cool people in.

Nothing cool goes in the dumpster. Maybe a few times a year the Ops manager will clear out some old cases that didn't leave with their used guitar and throw those away, but they're usually shitty. Any gear that gets broken gets either repaired, IR back to the vendor, or destroyed. I love destroy-at-store items, great way to vent some frustration.