fredericrivain

You are kind of right. As a CTO, I always feel a bit nervous about those slogans. But as a password manager we are already a target.

Never say never. We do hope that we will not be breached in the future and we are working hard to prevent that. But nobody's perfect and 100% security does not exist. So far so good, let's keep it that way. 🤞

It was a tough decision. Our desktop apps were our first apps built for Dashlane in C++. They became bloated with tech debt and security risks, hard to maintain and evolve.

At the same time, our customers were active almost only in the browser on desktop.

With limited resources, we decided to focus our efforts on the browser extension and make it the best possible experience for our customers.

My CTO pitch is probably not going to be the same as our Sales & Marketing pitch.

I love what Kyle, Btiwarden's CTO and his team, are doing. I like that they chose to be open-source from the start, and I think this is the right approach for transparency, that's why we have started working on being open source at Dashlane as well. See my answer here.

Now, of course, I love Dashlane better. I love how we have always in mind to make the user experience as smooth and simple as possible, so my parents can use Dashlane. That's not easy for a security product like ours.

I love the performance and accuracy of our autofill. I think we have one of the best, if not the best in the market. Thats' the magic of a password manager: you never have to bother about filling forms manually anymore.

I love that we think beyond passwords and offer you everything required to help you with your digital hygiene: password health score, dark web monitoring...

Try both and let me know your thoughts. At the end of the day, what matters is that you use a password manager, whether it is Dashlane or Bitwarden (but of course, pick Dashlane 😁).

We don’t have a Wendy’s in France 😊 But jokes aside, we do everything we can to prevent our servers getting breached - but if we do get breached, we have a plan in place to communicate with our users and the public with transparency. We call it the Code Red Plan. We rehearse and review it regularly, so we make sure we can react the right way. Security incidents are stressful times, so you need to be prepared. You can't improvise on the moment.

Happy to hear you are happy overall and thank you for the feedback.

1. Custom categories: this is one of the steps towards having folders of passwords, so one of our top priorities and probably an iteration we will launch first. So I can't promise anything, but coming soon.
2. Autofill: interesting feedback. Let me share with our Autofill team. We are always looking at ways to give users more control on Autofill behaviors, without making it too complex.
3. Archive option: good idea. I actually have the same issue personnally. I have a lot of old accounts I would like to keep but are no longer really active. Same. I'll discuss with the team.