foofoothesnoo

Time to stop the pity party. You are NOT a bad person. One of the things that helped me with my self esteem and depression was to stop judging myself, which I learned from my doctor. You have to start changing the way you think when you think bad things about yourself. My doctor taught me a saying to use whenever I self judge: "I will not judge myself and others". You'd be surprised how such a simple phrase will make a difference in your life. Everyone makes bad decisions once and a while, that's what makes you human. As long as you learn something from it and about yourself, you'll be ok. Good luck!

As a tech, I would rather gouge out my eyes with a dull plastic knife knowing that I have to call HP for support. I've never been on the phone for less than 60 minutes for a support call which always ends up in them sending someone out to look at the issue. Of course I know that someone needs to come out before I call and that's why I'm calling.

Why has HP made the process so difficult? I personally would never buy an HP product knowing that is what I'll have to go through if something goes wrong.