fightinfilipino

When G+T do interesting things like, say, post the e-mail chain between a disgruntled customer/PA fan and a marketing rep with poor judgment, how much of a heart attack does that give you, do they ever run stuff like that by you first, and how do you gird PA (and yourself) for the inevitable internet firestorm?

What in your opinion are the drivers of high cost in US medical care, and what should, or can, we do to address these to lower costs and increase access?