downhomegroove

Right now there is evidence that most if not all of Time Warner Cable subscribers are seeing massive lag issues for the past few months, especially during peak hours. Where before 1080p streaming was possible, streams will now lag at 480p and lower. The choke seems to be between Twitch's CDN and TWC (Level3). This allows both TWC and Twitch to say "it isn't us" when really it's both. Using a VPN, Proxy, or another ISP that doesn't utilize Level3 for the handoff fixes the problem. What can twitch.tv do to help alleviate this issue for its users?

Several users in your forums have called Time Warner Cable, but they are not willing to help. This isn't something users can fix. This is way higher up on the food chain. This requires a high level meeting between Twitch and TWC to get this resolved. Anything less is not helpful and your TWC viewers will continue to suffer. I have already stopped using Twitch because its practically unusable right now.

Beautiful, is there any way that your users can be kept up to date with these developments/negotiations between TWC and Twitch. This is really a "production" breaking issue for all TWC users. Even if its just an update of "we're still working on it", that still goes a long ways to let us know that it hasn't been brushed under the rug. Good luck with your fight.

Eww, Iowa Dutch country. I'll let it slide since you seem like such a cool dude :P