cleo18449 karma2020-04-03 16:40:03 UTC
I had a friend who called the hotline once and said the person on the phone was not empathetic and did not make her feel better- kept asking what her insurance was so they could refer a therapist. I was really surprised.
My question is: are the online hotline volunteers/employees trained on helping people in the moment to decrease suicidal thoughts? Or are they there as a middle man to help connect people to mental health professional? If the latter is there a hotline to help with at the moment suicidal issues? Thanks!
View HistoryShare Link
Copyright © 2014 BestofAMA.com, All rights reserved.
reddit has not approved or endorsed BestofAMA, reddit design elements are trademarks of reddit inc.