captncraig

If I recall correctly he did receive credit retroactively. This was discussed in the last AMA as well.

I was disappointed today that my latest bill went up in price inexplicably. I called to try the old 'I'm gonna cancel unless you give me a new promotional price' line that I've heard has worked. Everyone I talked to called my bluff and didn't put up much of a fight.

So I cancelled. And I feel great about it. I'm ok paying a lot less for somewhat slower dsl.

Is there a better way to go about getting the best promotions? Did I just get unlucky?