barkarse

Excellent answer! I work for a company who a few years ago implemented an AI to track customer and employee emotions throughout a conversation. This is in the tech field, think customer service, and employees are almost entirely "graded" by the AI. I think it is a poor decision to remove the human aspect entirely and would think that even in a medical setting tech environment, they would understand the importance of human review. We are currently being coached to use words the AI recognizes as healthy interactions... and lets just say some "agents" only try to say these key words to get a good score while not actually having to help the customer.

Edit: I'd think no proper medical field would limit the human interaction to zero but it seems like the tech field is headed that way. Self help, Self service, etc etc

Should AI be trained to understand emotions?

Curious if you have heard of the condition called Stevens-Johnson Syndrome? When conditions like that, that can take over your body and then you can live to tell about it, resilience comes to mind. Also /r/humansaremetal fits well too.
Thanks for the ama!

#Balloon2023

comments? - go!