asminapira

I manage a restaurant and no animals besides service animals are allowed in. Every time someone comes in with their dog I have to approach them and ask these two questions that, as far as I understand, are the ONLY questions I get to ask(please correct me if I'm wrong). 1- is your dog a service dog to help with a disability? And 2- what tasks have your dog being trained to perform? And it doesn't matter how much sugar I put on my tone of voice because 9 out of 10 times I get a lot heat from the owner and even the people around. Even had the cops called on me once. This is getting really old as business places are left without any choices or ways to or text themselves against people who fake having an animal who's been properly trained and strap their dogs in vests as if they were part of the freaking bomb squad. So I have a few questions.

1- what's the best way to not anger a costumer when asking about their service animal? 2- do owners are thought about their rights and the business places rights to ask questions? 3- do comfort or therapy animals have the same rights as service animals?

I love dogs and all kinds of animals but I gotta run a business. Thanks for you time.

Thanks for the reply. I've read the information in there a good while back. I admit I need to get updated on it. But many times the handlers get mad and offended and make me feel like an ass for being rude to a person with disability and they are so convincing and make me out to be wrong that I kind of doubt myself. So I thought this AMA would be the right place to ask. Thanks again.

Thanks for the reply. I feel the same way about it. I just don't wanna be rude. We take great pride in costume satisfaction.