Hey Nick,
After being a gopro owner for many years I've noticed that the customer service isn't very good. I'm saying this because I've had a few cameras get damaged or broken due to housings or attachments failing while using them and not having the luxury of a warranty is kind of annoying. Yes, you do offer a discount off your next gopro but money adds up over time. Have you ever thought of introducing a payed protection plan in which if the camera breaks you could trade it for a new one?
aaronwrubel554 karma
Hey Nick, After being a gopro owner for many years I've noticed that the customer service isn't very good. I'm saying this because I've had a few cameras get damaged or broken due to housings or attachments failing while using them and not having the luxury of a warranty is kind of annoying. Yes, you do offer a discount off your next gopro but money adds up over time. Have you ever thought of introducing a payed protection plan in which if the camera breaks you could trade it for a new one?
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