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I always thought it was a group of people (Staff) at SD.

According to NPR they reached out to FB and said they don't get involved with this and they never report anyone, it is always the users. FB only provides info to law enforcement when requested, but I do agree that it was FB (rather, people within facebook acting like FB but actually law enforcement, NSA, etc.. running their little scripts to catch flagged statements, word, etc..) So yeah, it wasn't facebook but the big brother within facebook.. Do you really know anyone in NJ area where the case was opened?

I know (I mentioned that I listened to the program, joe, are you high again?!) about the part but at least did apple reach out to you or any PR apologizing that nobody, appointment or not, should have to wait 4 hours (maybe more) to get their phone fixed, especially after being told "just come back" by one of their employees without mentioning the appointment.

So, isn't it weird that the case got initiated there? Did facebook somehow assume you still lived there? Did they perhaps use your "home town" to get this rolling?

Although, nowadays things are a lot different.. People are like "that mass murderer had so many people who thought he was not violent, but look what he did, what if Joe is like that too? Better call this one in.." This reminds me of Seinfeld's The Masseuse opening credits: http://www.seinology.com/scripts/script-73.shtml

Joe, this is amazing, I just listened to you on NPR barely an hour ago, and here you are. I was just searching to see if anyone mentioned your case, and was surprised it wasn't covered.

If anyone did not listen to the program on 1st link, I highly recommend it.

Main question is, did Apple do anything about your iphone? If anything this whole thing you went through should at least catch Apple's attention, because a lot of people got a piece of this bad vibe, if they did not have any to begin with. Think about it, if same thing happened to something you bought at Costco that costs $50, they would have replaced it right there and then, compare the to this hunk of metal and glass that costs $600+ and place where people get paid more and be called friggin "genius" and you have to explain what's wrong "in details" so they know to "fix" it..