Xbox_Support_thrwy

PS4 > Xbox One, before anyone asks about it.

Mom sent her son's PSP in the repair box and wanted it back. We thought it was a prank call at first, but since there was actually an open repair ticket we escalated the issue to the repair center.

They sent the freaking pictures of the broken PSP, which the mom was going to ship to Sony, inside the Xbox coffin. We were speechless. (laughing hysterically)

Also a lot of calls from penises inside the xbox disc tray, fuck you 4chan.

We transferred some of those calls to 911 since they were having a medical emergency and that was policy, safety first. ;)

Most of them panicked and hang up after hearing the 911 operator, lol.

It really depends on what you're planning to do with the console. Most of the games come out to both systems, but if your son likes to game Xbox exclusives he is going to have a hard time on the PS4.

Think about your rights too, you can no longer trade games with friends or website like eBay or craigslist with the Xbox One. Used games will be impossible get in stores if the publishers don't feel like making it an available option for their game. If you plan to use the console for Netflix or other video streaming service, you will have to pay Xbox Live, even if you don't plan to game online. And the breaking point for me, was the "phone home" every 24 hours, since I don't live in a country with a reliable internet connection most of the time.

My city had major thunderstorms this week and I had no internet for almost 2 days.

Place was a shit hole after Microsoft took the English campaign from the center, and gave us Spanish only. Latin American customers are not as rude as American, but they were very cheap and so was the salary. Working as an accountant after I finished college now, boring job but its better.