Willenation

Can you walk through the sort of standard day-to-day stuff that's totally normal to you? Where is your office located (not necessarily the address but is it urban/rural/in an office park/near a fire station)? How many people work in it? What's on your desk? What's the first thing you do when you arrive in the morning? What are you doing on your computer as people give you information over the phone?

From an outside perspective, it's such an important, high-pressure job - I'm curious what it's like from your perspective as the thing that you wake up and do every day for work.

So many fascinating and unexpected details in here - thank you. Nine monitors is bananas.