ThrowAwaySubway

A really short grumpy looking guy comes up with a nasty look on his face. I am polite asking what he would like, and he ignores me and just looks at what is on the line. Whatever, I don't expect customers to acknowledge me when I greet them. He looks for maybe 10 seconds before asking me what his vegetarian options are. I tell him we make the Veggie Delite (no meat), Salads (with or without meat), and we have tuna and crab meat if he wanted either of those.

He looks at the tuna, and says it's next to all the other meats. I tell him that they are in separate containers and that they are not touching. He says that we probably use the same scooper for the tuna as we do for the other meats, and I tell him all the other meats are sliced so we do not need to scoop them. The steak is the only exception, and there is a steak scooper made specifically to scoop steak.

I might have taken a bad tone as I was saying this and he was upset at me making him look like a fool. He said that this was the dirtiest Subway he had ever seen and insulted all of us. This customer really got to me. I don't know why, but he actually hurt my feelings.

Which Subway just got 100% on its inspection last Thursday? Mine. He was just an idiot.

Some meats need to be toasted for safety reasons. Chicken depending on whether or not the chicken is served heated already, bacon, steak, and pastrami all need to be heated. If you get one of those sandwiches, and you don't get it toasted, it is a little bit annoying to have to toast just the meat and struggle to put it on the sandwich when the meat is hot. Bacon especially. It's not really a big deal though. If whoever is making your sandwich is in a bad mood, chances are they just had a really rude customer complain about something and were unable to say anything back, because the customer is always right. Try to be nice to food service workers. They make your food. We can't really do anything to mess with the food of rude customers, but other restaurants can easily and do regularly.

I have had several people ask me that question before. And I will ask today when I go to work. I will get back to you.

There was a little girl that came up and paid for a sandwich. She tried to use her points reward card after she paid, and we told her that we could only add points to the card before the transaction was completed. She did not see it as a big deal. Her mom comes back later furious that she was going to miss out on the points for her $5 sandwich.

She complains and makes a fuss and demands to see a manager. I find a manager and tell her the story and the lady gets the points added to her card. If she had just asked me to add the points without being a bitch, I would have been happy to bend the rules and give her the points. She also gets a free meal next time she comes. There is a sticky note on the register that says Jane Doe gets a free meal. I am taking that sticker off the register if it is still up when I get in to work in about 30 minutes.

WITHIN REASON. Yeah.