TheKookySpooky

I worked part time at McDonalds back in the late 70's. They had little time cards that showed how long the item was sitting in the heater bin. Usually it was less than 3 minutes because McD's was just booming back then. Employees were allowed to pay half price for their meals and soooooo muchhhhhh food was thrown out. If a customer sent it back, it went into the garbage. If it sat in the food heater bin for more than 3 minutes, it was thrown out and employees were not allowed to take it, as corporate thought employees would deliberately leave items there for 4 minutes for free food. Everyone rotated having to mop floors, and everyone had to know how to do everything. Once, even a "family" came in, obnoxious but they were really corporate spies to see how employees handle difficult customers (I passed with flying colors). Does any of this still go on?

Edit: I've gotten so many replies about the "family" being mystery shoppers. Back in the 70's at the McD's I worked at, that family was the owner's brother's family, where the brother worked at the corporate office and had his family make the rounds to all the restaurants in his area. There was actually a report card on the restaurant and the targeted employee(s). I was a chosen target before I knew they existed. The woman had 3 loud kids and she screamed in my face complaining about all sorts of things that just didn't seem worthy to screamm about. So, I remained calm, told the woman I want to help her, gave suggestions, got her what she wanted and 10 minutes later I was called into the boss's office. I passed their test and was told never to tell anyone, especially the new employees because this was their way of keeping good employees and ridding or training the bad employees for customer service. Also, they gave me a 5 cent per hour raise after that.

What gets my gord is that she actually had the nerve to approach him in the bar while he was in the wheel chair, as if she did nothing wrong. He should have ran her over and said he didn't see her.

Why didn't you tell her "that's a no no"?

Are you seeking any kind of help to regain your eyesite? The teaching hospitals these days have all kinds of new and innovating technology.

Old lady here. You are spot on! Indeed, you shall achieve great things with that kind of thinking. Aren't the greatest achievers, movie stars, singers, chemists, basketball players, etc etc the ones who were unique to themselves, that made them different than all the others? Passion also needs to be in that mix.