ThatsIsJustCrazy

Is there a polite way to tell a sales rep that I probably know more about the devices they're trying to sell me than they do? I am not rude to them, I usually just let them finish but it can be a bit much sometimes. Thoughts?

I really appreciate your honesty with this question. I find these sorts of incentive programs just terrifying. This lives up to the stereotype of sales people being manipulative leeches. Don't salespeople feel guilty about participating in incentive programs like this? I mean, the sales staff are supposed to be the educated source for the customers but because of the incentive program they're actively encouraging customers to just buy what corporate wants them to buy instead of just helping the customer. This is just using the customer for immediate gain.

I don't understand the difference between this and the types of schemes employed by common swindlers. Maybe I just don't understand capitalism, but if nothing else it just seems disingenuous.

Thanks!

What about if I want to browse the phones in person but I don't want to buy yet?

BTW, am I describing an uncommon customer? Do most people need help picking out the actual phone they want?

That's great to hear. It's good to know the sales staff aren't being forced to oversell. Thanks!