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Strange_john4 karma

Hey, I've been in the situation where I've had to talk to suicidal people previously (cop). When someone is delusional, is it better to play along with their imaginings or point out that what they're saying doesn't make sense? I never know what the best thing to do is. Sometimes, I feel playing along isn't helping them and only affirms what they believe, while on the other hand, pointing out the flaws in their reasoning doesn't really get me anywhere as they only have more elaborate delusions to answer your critiques. Also, it's not exactly rapport building. Any hard and fast rules or do you have to use your own judgement in different situations?