SokaneCaedas

I am not a fan.

I have handled(or my trainee) roughly 10-15 of them. Only one was a real call. The rest were pranks.

Outside of that, my main gripe is the loss of valuable info that can be had from noise in the background of calls

Hello, I've been wondering if one of us had done one of these.(been in the center for 12 years)

My center recently started using text to 911 and while I have some opinions on it, I am curious if your center uses it? And if so, what are your thought?

I tend to agree... The background noise is something I find valuable and just don't get that from text. Also the fake/prank rate is vastly greater on text for some reason.

Thanks for the response

I think it has it's practical applications, such as the one you've described... But most are pranks and I dislike missing the valuable background noise.

I wouldn't want it used for every call, just ones where silence is needed

Anyone else have exp with it